Key Account Manager
3 weeks ago
Responsibilities :
Client Relationship Management: Build and maintain strong, long-lasting relationships with key clients. Act as the main point of contact for key accounts, addressing any queries or concerns promptly and effectively.
Revenue Generation and Account Development: Drive revenue growth within key accounts through effective sales strategies and initiatives, Identify opportunities to upsell or cross-sell products/services to existing clients. Conceptualize, Design and execute on-ground promotional activities, such as events, trade shows, and product demonstrations, to drive brand awareness and engagement.
Negotiation and Contract Management: Manage contract negotiations, renewals and amendments, negotiating terms as necessary to maximize value for both parties, Ensure compliance with contractual obligations and service level agreements.
Problem Resolution: Proactively identify and address any issues or concerns raised by key clients, working closely with relevant departments to find timely solutions.
Stakeholder Management: Effectively identifying and engaging key stakeholders both External and Internal, Share insights and feedback from key clients to inform product/service enhancements and business strategies.
Desired Experience:
Master&aposs degree in Marketing, Business, or a related field.
2-3 yrs of account management or sales experience.
Experience in working with hospitals and healthcare preferred.
Strong analytical and problem-solving skills.
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