Training Manager-credit Card-direct Channels

2 weeks ago

Mumbai Maharashtra, India Kotak Mahindra Bank Full time

Job Category KMBL Degree Level Bachelor s Degree Role- Training Manager Grade - M2 M3 Experience - Min 2 years experience in similar roles good understanding of SALES Job Responsibilities Manage learning development objectives of credit-card business mostly D0 OFR On roll employees Identification of training needs and development of modules-classroom web mobile-based in consultation with sales product training content team Build monthly quarterly training calendar and keep updating training content as per dynamic business needs Prepare budget for training programs and perform administrative tasks such as costs scheduling classes setting up systems equipment and coordinate for enrolments Conduct training programs and ensure improvement in sales metrics like leads drop at various stages of sales funnel accounts v s logins ratio reducing RCU mis-selling cases etc card activation RTO management Ensure right selling behaviour sales ethics and practices are embedded through the training imparted in line with company standards and regulations Prepare weekly MISes dashboards on training programs - oversee employee attendance performance KRA SOP and keep updating business regularly Regular update to the sales teams in terms of what competition is offering how to manage objections rejections planning career growth Ensure 100 course completion on SMILE KLAPP and share weekly reports with business Travel to field and other business locations regularly Behavioral Traits Good relationship management influencing communication skills Should have good analytical skills ability to work in a collaborative manner and do what it takes to get the job done

  • Training Manager-CREDIT CARD-Direct Channels

    2 weeks ago

    Mumbai, Maharashtra, India Kotak Mahindra Bank Full time ₹ 9,00,000 - ₹ 27,00,000 per year

    DescriptionRole- Training ManagerGrade – M2/M3Experience – Min 2 years' experience in similar roles & good understanding of SALESJob ResponsibilitiesManage learning & development objectives of credit-card business, mostly D0/OFR + On roll employees Identification of training needs and development of modules-classroom, web & mobile-based, in...

  • Training Manager-CREDIT CARD-Direct Channels

    2 weeks ago

    Mumbai, India Kotak Mahindra Bank Limited Full time

    Job Description Role-Training Manager Grade- M2/M3 Experience- Min 2 years experience in similar roles & good understanding of SALES Job Responsibilities - Manage learning & development objectives of credit-card business, mostly D0/OFR + On roll employees - Identification of training needs and development of modules-classroom, web & mobile-based, in...

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    Kalamboli, Navi Mumbai, Maharashtra, India HDFC Bank Full time

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    1 week ago

    Mumbai, Maharashtra, India Kotak Mahindra Bank Full time

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    4 days ago

    Mumbai, Maharashtra, India Kotak Mahindra Full time

    **Function: -**Risk Policy unsecured retail Credit Card. **Location: -**Head Office Mumbai **Job Role: -**Vice President, Pre-Acquisition Risk policy - Credit Card. **Responsibilities**: - Responsible for defining, creating and implementing credit card acquisition policy in line with business requirements & acceptable Risk appetite. Dissemination of...

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    2 weeks ago

    Mumbai, India Client of Intellectual Capital Full time

    Product Manager – Credit Cards P&L – Credit Card Marketing HOLocation: Mumbai (Kotak Infinity Park)About the JobThe Product Manager will be responsible for driving the overall performance, profitability of Credit Card portfolio. The role involves end to end management of income and expense items,ensuring adherence to budget targets and leading...

  • Product Manager Credit Card

    2 weeks ago

    Mumbai, India Client of Intellectual Capital Full time

    Product Manager – Credit Cards P&L – Credit Card Marketing HOLocation: Mumbai (Kotak Infinity Park)About the JobThe Product Manager will be responsible for driving the overall performance, profitability of Credit Card portfolio. The role involves end to end management of income and expense items,ensuring adherence to budget targets and leading...

  • Product Manager-CREDIT CARD-Marketing HO

    1 week ago

    Mumbai, India Kotak Mahindra Bank Limited Full time

    Job Description Role: Cobrand Cards Program ManagerGrade: M6-M7Overview The Co-Brand Credit Card Manager is responsible for driving growth, engagement, and profitability for the organization's co-branded credit card portfolio. This role manages partner relationships, product strategy, customer acquisition initiatives, and ongoing portfolio performance to...