Presales Specialist

4 days ago

Bengaluru, India Propsoch Full time

Role: Pre-Sales Specialist Location: On-site | Koramangala, Bengaluru Type: Full-time | Junior Level Experience Range: 1-2 years The reason this job description was created is… At Propsoch, our mission is to be the assurance partners and empower every homebuyer to make informed real-estate decisions and avoid buyer’s remorse. A big part of this mission starts with the very first conversation — where we understand what the buyer truly needs and help them navigate their options with clarity. This is where you 🫵 come in. We're looking for a Presales Specialist who can lead these early conversations with empathy and insight — qualifying leads, simplifying choices, and building confidence from the very first interaction. Your role will be pivotal in shaping the homebuyer journey and driving meaningful outcomes for both the buyer and our team. Our Team Ethos at Propsoch At Propsoch, our ambition is larger than any one of us, and our team is key to achieving it. We build a championship team, and every hire reflects that vision: - Trust & Integrity: We default to trust, value honest feedback, and strive for excellence. - Impact Focus: We recognize the long-term impact of our work on customers’ lives. - Growth Mindset: We look for people eager to learn, grow, and uplift the team. The most important ways to spend time doing this job are… - Understand buyer needs over calls and meetings, and match them with suitable residential projects - Own the qualification process – filtering high-intent leads and routing them to the right advisor - Conduct discovery conversations to understand budget, location preferences, and project requirements - Share brochures, specifications, pricing, and relevant project insights - Coordinate with internal teams to ensure timely follow-ups and clear communication - Assist in scheduling site visits and prepping buyers with the right context - Maintain lead records, status updates and feedback in our CRM system - Stay updated on market trends, builder launches, and project inventories Your 4-5 core duties in this job are… - Being the first and most trusted touchpoint for incoming leads - Proactively identifying customer pain points and solving for them with empathy - Collaborating with the Advisor team to create a seamless handoff experience - Using tools like Excel, CRM dashboards, and WhatsApp to manage leads efficiently - Communicating with clarity and accuracy – both verbal and written What it takes to be successful in this job… - 1–2 years of experience in sales/presales/customer-facing roles - Excellent communication skills – you're a good listener and a confident speaker - Ability to simplify real estate jargon for homebuyers - A genuine interest in helping people make big life decisions - Comfortable in a fast-paced, target-driven environment - Organized, reliable, and eager to learn about the real estate landscape Simplest way to know if this job is being done well… - Higher lead-to-meeting and meeting-to-deal conversion rates - Shorter turnaround times between inquiry and engagement - Positive feedback from advisors and homebuyers alike - You’re seen as the go-to person for building initial trust - The team is confident that no quality lead slips through the cracks Think, you’re the right fit? Apply now by sending your resume, your portfolio at skanda@propsoch.com

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