Triphobo - Executive - Telecalling/travel Sales (1-3 Yrs) Pune (telesales/inside Sales/bpo)
3 weeks ago
Job Title Telecalling Executive - Travel SalesLocation Pune MaharashtraCompany TriphoboWork Mode Work from OfficeAbout Us Triphobo is a dynamic and growing travel company dedicated to providing exceptional travel experiences We specialize in e g domestic and international tour packages flight bookings hotel reservations customized itineraries We are looking for an enthusiastic and results-driven Telecalling Executive to join our sales team and help us connect with potential customers to fulfill their travel dreams Job Summary The Telecalling Executive will be responsible for making outbound calls to potential and existing customers to promote and sell travel packages flights hotels and other travel- related services This is a highly target-oriented role requiring exceptional communication skills a persuasive personality and a strong understanding of the travel industry The ideal candidate will be passionate about helping customers plan their perfect trips and thrives in a fast-paced sales environment Key Responsibilities - High-Volume Outbound Calling Make a high volume of outbound calls to leads generated through various channels e g online inquiries referrals databases - Expect to make at least 400 to 500 calls daily This role is 95 focused on calling work - Sales Promotion Effectively communicate travel product features benefits and pricing to potential customers - Customer Needs Assessment Understand customer travel requirements preferences and budgets to recommend suitable packages and services - Lead Qualification Identify and qualify sales leads maintaining accurate records of interactions and follow-ups - Objection Handling Address customer queries concerns and objections professionally and persuasively - Target Achievement Consistently meet or exceed daily weekly and monthly sales targets Your performance will be directly tied to these sales goals - CRM Management Maintain and update customer information and sales activities accurately in the CRM system - WhatsApp Communication Handle 5 of communication through WhatsApp primarily for sharing package details confirmations and follow-ups - Product Knowledge Continuously update knowledge about new travel destinations packages promotions and industry trends - Collaboration Work closely with the sales team and other departments to ensure a seamless customer experience - Reporting Provide regular reports on call activity sales performance and lead status Qualifications - Education High school diploma or equivalent Bachelor s degree preferred - Experience 1-3 years of experience in telecalling telemarketing or inside sales preferably within the travel hospitality or tourism industry - Communication Skills Excellent verbal communication and active listening skills in English and mention other required languages e g Hindi Marathi - Sales Acumen Proven ability to persuade negotiate and close sales over the phone - Customer Focus Strong customer service orientation with a pleasant and professional phone demeanor - Computer Proficiency Basic computer skills including proficiency in MS Office Word Excel and experience with CRM software - Industry Knowledge Passion for travel and a basic understanding of popular travel destinations and trends - Target Driven Highly motivated results-oriented and able to work in a fast-paced target-driven environment A strong desire to achieve and exceed sales targets is essential - Adaptability Ability to learn quickly and adapt to new products services and sales strategies ref updazz com
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