Urgent) Associate Customer Success Manager
3 weeks ago
Associate Manager Customer Support Onit Pune Maharashtra India Full timeAbout Onit Onit creates solutions that transform best practices into smarter workflows better processes and operational efficiencies We do this for legal compliance sales IT HR and finance departments We specialize in enterprise legal management matter management spend management contract management and legal holds We also specialize in AI ML NLP based models for our platform for contract reviews Onit partners with businesses to build custom enterprise-wide software solutions that can be implemented quickly are easy to use and drive better decisions Requirements Strong communication and analytical skills along with an ability to work with a broad range of clients with varying skillsets Excellent relationship building skills as you will be required to interact with cross-functional team members throughout the company to advocate for customer needs Highly organized ability to multi-task and exceptionally responsive Ability to discuss technical concepts with non-technical stakeholders General understanding of programming fundamentals or technology Thorough understanding of the software development lifecycle Attention to details diligent in problem solving and troubleshooting Ability to work well under pressure and tight deadlines Ability to work with medium-large teams across various time zones Good client interfacing skills People management skills Bachelors Masters degree in Computer Science or IT is required Responsibilities Collaborate across the entire organization to get the right solution delivered to the customer Work effectively as part of team with shared objectives and on own initiative Effectively prioritize multitask and execute tasks in line with business objectives Strong focus on processes and ability to recommend best practices with an objective to add value to the customer Assist Services teams in the resolution of customer issues in a timely manner Own delivery and target metrics for India teams Drive process improvements and efficiencies Manage and own customer escalations work closely with internal teams to resolve issues People management responsibility Thrive working in a fast paced and dynamic environment with minimal oversight and direction You understand what it means to work in a start-up environment Preferred skills Experience working in and managing medium to large teams Databases knowledge experience in programming technology Exposure to enterprise legal management contract management and legal domain Powered by JazzHR
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Customer Success Associate
3 days ago
Pune, Maharashtra, India WillScot Full timeJ ob Description – GCC- Associate/Sr Associate Customer Success(Service), PuneEQUIPE CONTAINER SERVICES INDIA PRIVATE LIMITED is a subsidiary of WillScot.At WillScot (NASDAQ WSC), our 4000+ people are at the heart of everything we do. In addition to providing industry-leading pay and benefits, we provide opportunities for development and upward mobility,...
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Customer Success Associate
4 days ago
Pune, Maharashtra, India WillScot Full timeJob Description – GCC- Associate/Sr Associate Customer Success(Service), Pune EQUIPE CONTAINER SERVICES INDIA PRIVATE LIMITED is a subsidiary of WillScot. At WillScot (NASDAQ WSC), our 4000+ people are at the heart of everything we do. In addition to providing industry-leading pay and benefits, we provide opportunities for development and upward mobility,...
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Customer Success Associate
4 weeks ago
Pune, Maharashtra, India Celoxis Full timeAre you a problem solver with a passion for helping customers succeed? Use your communication skills and troubleshooting ability to delight thousands of users worldwide As a Customer Success Associate, you'll work closely with our co-founders and product specialists to ensure our product becomes a key part of our customers' business success.What Your Week...
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Customer Success Associate
4 weeks ago
Pune, Maharashtra, India Celoxis Full timeAre you a problem solver with a passion for helping customers succeed ? Use your communication skills and troubleshooting ability to delight thousands of users worldwide As a Customer Success Associate , you'll work closely with our co-founders and product specialists to ensure our product becomes a key part of our customers' business success. What Your...
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Customer Success Associate
23 hours ago
Pune, Maharashtra, India Celoxis Full timeAre you a problem solver with a passion for helping customers succeed ? Use your communication skills and troubleshooting ability to delight thousands of users worldwide As a Customer Success Associate , you'll work closely with our co-founders and product specialists to ensure our product becomes a key part of our customers' business success. What Your...
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Customer Success Associate
3 days ago
Pune, Maharashtra, India Celoxis Full timeAre you a problem solver with a passion for helping customers succeed ? Use your communication skills and troubleshooting ability to delight thousands of users worldwide As a Customer Success Associate , you'll work closely with our co-founders and product specialists to ensure our product becomes a key part of our customers' business success.What Your...
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Customer Success Associate
4 weeks ago
Pune, Maharashtra, India Celoxis Full timeAre you a problem solver with a passion for helping customers succeed? Use your communication skills and troubleshooting ability to delight thousands of users worldwide As a Customer Success Associate, you'll work closely with our co-founders and product specialists to ensure our product becomes a key part of our customers' business success.What Your Week...
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Customer Acquisition and Success Associate
3 weeks ago
Pune, Maharashtra, India My Big Brand Story Full timeJob DescriptionCustomer Acquisition and Success Associate - TraineeJoin our dynamic team for a comprehensive marketing and brand transformation experienceWe&aposre seeking an ambitious MBA graduate to drive end-to-end customer lifecycle management. This role offers unparalleled exposure across all marketing dimensions, from pipeline generation to brand...
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Customer Success Manager
4 weeks ago
Pune, Maharashtra, India Market Intelligence And Consulting Private Limited Full timeCompany DescriptionMkt-Intell, a trusted telecom advisor to leading businesses, governments, and institutions, provides support and advisory services across various sectors. With deep industry expertise and global reach, we tackle significant challenges for our clients. Our commitment to making a positive impact on a grand scale sets us apart.Role...
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Customer Success Manager
4 weeks ago
Pune, Maharashtra, India Market Intelligence And Consulting Private Limited Full timeCompany Description Mkt-Intell, a trusted telecom advisor to leading businesses, governments, and institutions, provides support and advisory services across various sectors. With deep industry expertise and global reach, we tackle significant challenges for our clients. Our commitment to making a positive impact on a grand scale sets us apart. Role...
