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Customer Success Manager

4 weeks ago

Pune, Maharashtra, India Market Intelligence And Consulting Private Limited Full time
Company Description

Mkt-Intell, a trusted telecom advisor to leading businesses, governments, and institutions, provides support and advisory services across various sectors. With deep industry expertise and global reach, we tackle significant challenges for our clients. Our commitment to making a positive impact on a grand scale sets us apart.

Role Description

This is a full-time on-site role for a Customer Success Manager at Market Intelligence And Consulting Private Limited in Pune. The Customer Success Manager will be responsible for ensuring customer satisfaction, retention, and building strong relationships. Day-to-day tasks include providing top-notch customer service, analyzing data to drive decisions, and fostering customer loyalty.

Qualifications

- Customer Satisfaction and Customer Retention skills
- Analytical Skills for data-driven decision-making
- Relationship Building abilities
- Customer Service expertise
- Excellent communication and interpersonal skills
- Experience in the consulting or market intelligence industry is a plus
- Bachelor's degree in Business Administration or related field