
Customer Support Executive
2 days ago
Key roles and responsibilitiesThe day-to-day duties of a Customer Support Executive are varied and depend on the industry Common responsibilities include Customer interaction Handling customer queries complaints and requests through various channels such as phone email live chat and social media Problem-solving Troubleshooting and resolving product or service issues by diagnosing the root cause and offering practical step-by-step solutions Information provision Guiding customers and providing accurate information about products services and company policies Record-keeping Maintaining detailed and accurate records of customer interactions and resolutions using Customer Relationship Management CRM software Cross-functional collaboration Liaising with other internal departments such as technical support sales or logistics to ensure complex issues are addressed effectively Feedback collection Gathering customer feedback and identifying common issues to help improve products services and overall customer experience Follow-up Contacting customers after an issue has been resolved to ensure their satisfaction Process improvement Assisting in the creation of support materials like FAQs and contributing to the improvement of customer support processes Required qualifications and skillsSoft skills Communication Excellent verbal and written communication skills to interact with customers in a clear polite and professional manner Empathy and patience The ability to understand and share the feelings of the customer and remain calm and professional during stressful or difficult interactions Problem-solving Strong analytical skills to effectively diagnose problems and develop creative solutions for customer issues Active listening The capacity to attentively listen to and understand customer concerns before offering a solution Adaptability The flexibility to quickly adjust to new processes tools and evolving customer needs across different communication channels Time management The ability to prioritize tasks and manage a high volume of customer inquiries efficiently Technical skills CRM software Familiarity with Customer Relationship Management CRM systems such as Salesforce or Zendesk to track and manage customer interactions Computer proficiency Basic computer literacy and good typing skills are required to operate customer support software efficiently Product knowledge An in-depth understanding of the company s products and services to provide comprehensive support Job Type Permanent Pay 20 000 00 - 25 000 00 per month Work Location In person
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Customer Support Executive(Cse)
1 week ago
Sonipat, India Manohar Filaments Pvt Ltd Full time**Job Description - Customer Support Executive (CSE)** 1. **Location**: Plot No. 142-143, Sector-53, HSIIDC, Industrial Area, Kundli, Haryana 131028 2.**Experience**: 1-3 years 3. **Qualification**: Graduate in any discipline (Preferred: BBA, MBA, or relevant experience in customer service) **Job Summary**: Manohar Filaments is seeking a **Customer Support...
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Customer Support Executive
3 hours ago
Panchkula, HR, IN Champion Products Corp. Full timeJob Overview We are looking for a dedicated and detail-oriented Customer Support Executive to join our team In this role you will be the main point of contact for customers assisting them with order placement addressing queries or concerns and ensuring smooth coordination between departments to guarantee timely delivery of products Key Responsibilities...
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Customer Support Executive
6 days ago
Panchkula, HR, IN Champion Products Corp. Full timeWe are seeking a dedicated and enthusiastic Customer Support Representative to join our international support team The ideal candidate will have exceptional communication skills in English and a passion for providing excellent customer service You will be responsible for handling customer inquiries resolving issues and ensuring customer satisfaction for...
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Customer Support Executive
2 weeks ago
Panchkula, HR, IN Artysun Full timeCompany Overview P-TAL Punjab Thathera Art Legacy is the story of a brand which started as a college project under SRCC to revive India s only UNESCO listed craftform of Thatheras from Amritsar Punjab P-TAL aims to revive the old traditions of India in a contemporary form and take them to the world P-TAL runs on three fundamentals - developing an...
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Customer Support Executive(Textile Industry)
5 days ago
Sonipat, India Jain Industrial Products Full timeminimum 3 years of experience in the Customer support Executive Excellent communication skills Pay: ₹25,000.00 - ₹30,000.00 per month **Experience**: - total work: 3 years (preferred) Work Location: In person
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Customer Service
2 days ago
Sonipat, HR, IN Continental Full timeYour tasks We are seeking an enthusiastic and customer-focused Customer Service Representative to join our dynamic team in Sonepat India As a key member of our organization you will be responsible for providing exceptional support to our valued customers ensuring their satisfaction and fostering long-term relationships Preparing Proforma invoice through SAP...
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Mis Executive
6 days ago
Sonipat, HR, IN Crimsoune Club Full timeROLE MIS Executive PRIMARY RESPONSIBILITIES MIS reporting to management on daily basis Preparing and updation of monthly KPI data Updation of daily sales file Preparation of specials report Supporting Store staff by providing relevant data Sales and wages analysis Checking daily sales Any additional work assigned by management as and...
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Customer Support Executive
2 days ago
Rohtak, HR, IN eduTinker Full timeAbout the Company Edutinker is the first teacher-student management initiative A group of passionate individuals who always follow user-centric and innovation-driven methodologie People here don t work for eduTinker they work with eduTinker They treat every problem as our own take accountability and drive the change Designation BDE Sr BDE Meeting with the...
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▷ Apply Now: Customer Support Executive
3 hours ago
Panchkula, HR, IN Wing Global IT Services Pvt Ltd Full timeDear Job seeker s We have job opening for the post of Customer Support Executive for the International BPO process Candidate should have excellent Communication skills in English language Candidate should be confident regarding sales and business ethics Experience - Fresher candidate with excellent fluent English speaking skills can apply for this job...
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Ppc Executive
2 weeks ago
Sonipat, HR, IN SAVVI SALES AND SERVICE PVT.LTD. Full timePPC Job Title PPC Executive Salary range 30 TO 40 K Job Hours 9 to 5 30 Location Barhi Sonipat Haryana Full Time Part Time Full Time Department PRODUCTION Qualifications Graduation Permanent Contract Permanente No of Requirements 1 Skills JOB CARD HANDLING PRINTING PLANS CLIENT SUPPORT TILL DISPATCH JOB PLANS FOR RUNNING OR FUTURE...