Customer Support Executive

6 days ago


Panchkula HR IN Champion Products Corp. Full time

We are seeking a dedicated and enthusiastic Customer Support Representative to join our international support team The ideal candidate will have exceptional communication skills in English and a passion for providing excellent customer service You will be responsible for handling customer inquiries resolving issues and ensuring customer satisfaction for clients based in different time zones primarily EST Key Responsibilities Customer Interaction Respond promptly and professionally to customer inquiries via phone email chat and social media Provide accurate valid and complete information by using the right methods and tools Handle customer complaints provide appropriate solutions and alternatives within the time limits and follow up to ensure resolution Problem Resolution Identify and assess customers needs to achieve satisfaction Troubleshoot customer issues and provide effective solutions Escalate unresolved issues to the appropriate internal teams Documentation and Reporting Maintain detailed records of customer interactions comments and complaints Keep records of customer interactions process customer accounts and file documents Prepare and present reports on customer interactions and resolutions Continuous Improvement Stay updated with product knowledge and changes Provide feedback to management on potential improvements in customer service processes Participate in team meetings and training sessions to stay informed and improve service skills Qualifications Experience 6 months to 1 year of experience in a customer support role preferably in an international process Skills Exceptional communication skills in English both written and verbal Strong problem-solving skills and attention to detail Ability to multitask prioritize and manage time effectively Proficiency in using customer support software databases and tools Job Types Full-time Permanent Pay 11 370 17 - 25 000 00 per month Benefits Commuter assistance Leave encashment Paid sick time Paid time off Schedule Monday to Friday Night shift US shift Education Higher Secondary 12th Pass Preferred Experience total work 1 year Preferred Customer service 1 year Preferred Language Hindi Preferred English Preferred Work Location In person



  • Panchkula, HR, IN Champion Products Corp. Full time

    Job Overview We are looking for a dedicated and detail-oriented Customer Support Executive to join our team In this role you will be the main point of contact for customers assisting them with order placement addressing queries or concerns and ensuring smooth coordination between departments to guarantee timely delivery of products Key Responsibilities...


  • Panchkula, HR, IN Artysun Full time

    Company Overview P-TAL Punjab Thathera Art Legacy is the story of a brand which started as a college project under SRCC to revive India s only UNESCO listed craftform of Thatheras from Amritsar Punjab P-TAL aims to revive the old traditions of India in a contemporary form and take them to the world P-TAL runs on three fundamentals - developing an...


  • Panchkula, HR, IN Wing Global IT Services Pvt Ltd Full time

    Dear Job seeker s We have job opening for the post of Customer Support Executive for the International BPO process Candidate should have excellent Communication skills in English language Candidate should be confident regarding sales and business ethics Experience - Fresher candidate with excellent fluent English speaking skills can apply for this job...


  • Panchkula, HR, IN SUMERU INC Full time

    Designation - Customer Care Executive Non - voice Process Email Support Qualifications Graduation in any field 3year diploma after 12th Fresher Experienced candidate in call centre banking Telecom Good written communication skills in English Language -Hindi English Proficient Verbal Typing Speed -25 -30 words per min Typing accuracy -85 ...


  • Sonipat, HR, IN Jobs provide Full time

    Key roles and responsibilitiesThe day-to-day duties of a Customer Support Executive are varied and depend on the industry Common responsibilities include Customer interaction Handling customer queries complaints and requests through various channels such as phone email live chat and social media Problem-solving Troubleshooting and resolving product or...


  • Panchkula, India Passion Gaming Full time

    **Customer Service Executive (Hindi+English)** **Responsibilities** - Should maintain professional standards while assisting the customers and serve resolution based on the defined standard operating procedure - Follow up to ensure that appropriate actions were taken on customers’ requests to achieve customer delight **Education and Experience...


  • Panchkula, India Uengage Services Pvt.Ltd Full time

    We are looking for a qualified Customer Support Executive to manage a team of representatives who will offer excellent customer service and after-sales support. To be successful as a customer support executive, you should display excellent interpersonal and communication skills as well as a professional appearance. An outstanding customer support executive...

  • Customer Assistant

    7 hours ago


    Panchkula, HR, IN PAV SOLUTIONS PVT LTD Full time

    Customer Support Executive - Australian Vehicle Insurance Incoming Call Process Location Work From Home Shift Rotational Australian Shift Work Days 7 days a week 1 day weekly off We are hiring experienced and customer-focused professionals for our Vehicle Insurance - Incoming Call Process The role involves handling inbound calls from Australian customers...


  • Panchkula, HR, IN Uengage Full time

    Job Summary A Customer Service Representative or CSR will act as a liaison provide product services information answer questions and resolve any emerging problems that our customer accounts might face with accuracy and efficiency The best CSRs are genuinely excited to help customers They re patient empathetic and passionately communicative Customer service...


  • Panchkula, HR, IN Easynxt Technologies Pvt. Ltd. Full time

    Job Title Customer Care Executive Experience Fresher to 6 Months Location Panchkula Job Type Full-Time Industry E-Commerce Job Summary We are looking for a dynamic and customer-focused Customer Care Support Executive to join our team in Panchkula The ideal candidate will be responsible for handling customer queries via calls and...