Customer Relationship Executive

4 weeks ago


Manjeri KL IN LEVENK Full time

We are seeking a proactive and customer-focused individual to handle daily customer enquiries and build strong relationships with our buyers The ideal candidate should be a good communicator problem-solver and capable of turning enquiries into positive customer experiences Key Responsibilities Handle daily customer enquiries on WhatsApp Instagram DMs email and website chat Provide clear product information order updates and guide customers through the buying process Follow up with customers and maintain a high level of customer satisfaction Resolve complaints and escalate complex issues to the operations team Maintain daily enquiry logs and provide feedback for improvement Engage with customers politely and professionally ensuring a positive brand image Familiarity with Social Media especially Instagram DMs Stories Posts Fluent in English - both written and spoken Fast and accurate typing skills for quick response handling Good communication skills and a positive problem-solving attitude Basic understanding of customer support and online shopping behavior Experience in handling customer chats WhatsApp Business or Instagram messages is a plus How to Apply Send your CV to levenk00007 gmail com or message us on WHATSAPP 9747190395 Job Types Full-time Part-time Permanent Fresher Internship Contract length 6 months Pay 10 098 00 - 19 890 00 per month Expected hours No more than 60 per week Benefits Flexible schedule Internet reimbursement Schedule Day shift Supplemental Pay Overtime pay Performance bonus Quarterly bonus Work Location In person Expected Start Date 25 06 2025



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