Dgm - Partner Business Manager (ncr)

For more than 100 years Xerox has continually redefined the workplace experience Harnessing our leadership position in office and production print technology we ve expanded into software and services to sustainably power the hybrid workplace of today and tomorrow Today Xerox is continuing its legacy of innovation to deliver client-centric and digitally-driven technology solutions and meet the needs of today s global distributed workforce From the office to industrial environments our differentiated business and technology offerings and financial services are essential workplace technology solutions that drive success for our clients At Xerox we make work work Learn more about us at Job Purpose Deliver long term sustained business results for the PSG a business in the region Develop and lead the PSG business deploying effective processes to maximize XIND s success across all the market segments in which we compete Outcome Deliver the annual PSG revenue and profit plan Grow faster than the market Achieve PSG customer satisfaction loyalty Job Responsibilities Deliver the annual PSG plan revenue and profit Deploy the annual revenue and profit plan for PSG across the direct indirect sales resources in the Technology Channels team xc2xb7 Deploy an efficient coverage of the key market verticals of the Graphic Communication segment Printing Publishing Photo Government Printing Presses in GovtDepts PSUs Universities etc xc2xb7 The deployment of the coverage strategy through direct indirect channel xc2xb7 Implement a robust and disciplined sales management process to ensure proper coverage and productivity Perform regular assessments to identify and quantify opportunities and gaps in performance Implement and evaluate appropriate gap closing programs Take a leadership role in managing customer requirements Develop and implement actions and programs to improve customer experience xc2xb7 Implement EMEA marketing programs and develop and implement local marketing programs to support the delivery of the PSG plan To continuously improve the PSG capability and performance of the direct indirect sales team Identify and deploy training to accelerate the achievement of benchmark productivity Ensure the highest levels of competence within the PSG function by the regular development and use of assessment and development tasks and programs To deliver the highest levels of productivity and make the PSG Group an attractive place to work Develop and communicate the PSG strategy for internal and external audiences to ensure understanding of staff and customers Completion of all PSG and related training e-learning courses mandatory for subsequent deployment to Partner and Partner FOS xc2xb7 Coverage through Channel Partners both existing and deployment of new partners for optimum territory coverage Growth and Development of Partners and their FOS through regular trainings and weekly monthly quarterly business reviews xc2xb7 Supporting Partners with Product demos Road shows events and customer engagement on an ongoing basis To work on understanding the market and sharing market intelligence on a weekly basis xc2xb7 PSG Business planning to ensure forecast accuracy on a 4-month rolling basis Background and Experience xc2xb7 15 years experience in B2B sales and 3-4 years experience in operational Management Demonstrated strong knowledge of IT products and services preferable high value capital goods Strong knowledge and experience with employee performance standards organizational development project management leadership development career development quality improvement principles business process reengineering and computer applications Preferably experience in the printing and publishing industry Education Degree or equivalent xc2xb7 MBA in Marketing Attributes Competencies Strong interpersonal skills and the ability to interface with all levels within the organization Demonstrated excellent verbal interpersonal and written communication skills Able to work in a diverse work group Proven ability to identify and analyze needs problem solving abilities knowledge of long-term strategic planning leadership management development curriculum design and group facilitation Proven effective leadership skills in being flexible creative team-oriented strategic and process driven Strong track records in developing strong business relationships with Sr Management xc2xb7 Proven ability to create cost effect and ROI measurement systems to present to Sr Management Track record for sales and sales management Proven customer first track record xc2xb7 Strong customer negotiation skills and experience L1-SS3 L1-ONSITE Share this job Xerox is an Equal Opportunity Employer and considers applicants for all positions without regard to race color creed religion ancestry national origin age gender identity or expression sex marital status sexual orientation physical or mental disability use of a guide dog or service animal military veteran status citizenship status basis of genetic information or any other group protected by law Learn more at and explore our commitment to diversity and inclusion People with disabilities who need a reasonable accommodation to apply or compete for employment with Xerox may request such accommodation s by sending an e-mail to XeroxTARecruiting xerox com Be sure to include your name the job you are interested in and the accommodation you are seeking xc2xa9 2025 Xerox Corporation All rights reserved Xeroxxc2xae and Xerox and Designxc2xae are trademarks of Xerox Corporation in the United States and or other countries