Gbs Customer Service Representative
2 days ago
Before you apply to a job select your language preference from the options available at the top right of this page Explore your next opportunity at a Fortune Global 500 organization Envision innovative possibilities experience our rewarding culture and work with talented teams that help you become better every day We know what it takes to lead UPS into tomorrow people with a unique combination of skill passion If you have the qualities and drive to lead yourself or teams there are roles ready to cultivate your skills and take you to the next level Job Title US Voice Support Representative Location Pune India Job Type Full-time Department Customer Service - UPS Logistics Shift Timing Aligned to US shift hours as per process requirements UPS Logistics is seeking a dedicated and customer-oriented US Voice Support Representative to join our Pune office In this role you will be responsible for delivering top-notch customer service through live calls assisting US-based customers with their logistics and shipping needs The ideal candidate should have prior experience in US customer service and be fluent in English Key Responsibilities Provide efficient and professional voice support to US customers addressing inquiries and resolving issues related to logistics and shipping Understand customer needs and offer solutions that align with UPS Logistics services and policies Manage calls while maintaining a high standard of service Accurately document customer interactions and issue resolutions in the CRM system Stay informed about UPS Logistics products services and operational guidelines Collaborate with internal teams to ensure prompt and effective issue resolution Identify and suggest areas for process improvement to enhance customer satisfaction Qualifications Experience Minimum of 1 year in US customer service preferably in a voice support role Language Skills Fluency in English with excellent written and verbal communication Strong problem-solving capabilities and attention to detail Ability to manage tasks independently and within a team environment Proficiency in using voice support platforms CRM tools and other customer service software Willingness to work in shifts including evenings graveyard shifts and weekends as per US time zones Preferred Qualifications Graduation and above Experience in a call center Familiarity with international BPOs Ability to handle high volumes of call traffic effectively Employee Type Permanent UPS is committed to providing a workplace free of discrimination harassment and retaliation
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Gbs Ie Supervisor
3 days ago
Pune, Maharashtra, India UPS Full timeExplore your next opportunity at a Fortune Global 500 organization. Envision innovative possibilities, experience our rewarding culture, and work with talented teams that help you become better every day. We know what it takes to lead UPS into tomorrow—people with a unique combination of skill + passion. If you have the qualities and drive to lead yourself...
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Gbs Ie Supervisor
3 days ago
Pune, Maharashtra, India UPS Full time**Avant de postuler à un emploi, sélectionnez votre langue de préférence parmi les options disponibles en haut à droite de cette page.** Découvrez votre prochaine opportunité au sein d'une organisation qui compte parmi les 500 plus importantes entreprises mondiales. Envisagez des opportunités innovantes, découvrez notre culture enrichissante et...
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Gbs Customer Service Representative
1 week ago
Pune, Maharashtra, India UPS Full timeExplore your next opportunity at a Fortune Global 500 organization. Envision innovative possibilities, experience our rewarding culture, and work with talented teams that help you become better every day. We know what it takes to lead UPS into tomorrow—people with a unique combination of skill + passion. If you have the qualities and drive to lead yourself...
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Gbs Customer Service Representative
1 week ago
Pune, Maharashtra, India UPS Full time**Avant de postuler à un emploi, sélectionnez votre langue de préférence parmi les options disponibles en haut à droite de cette page.** Découvrez votre prochaine opportunité au sein d'une organisation qui compte parmi les 500 plus importantes entreprises mondiales. Envisagez des opportunités innovantes, découvrez notre culture enrichissante et...
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GBS Customer Service Representative
1 week ago
Pune, Maharashtra, India UPS Supply Chain Solutions (UPS SCS) Full time ₹ 2,00,000 - ₹ 6,00,000 per yearBefore you apply to a job, select your language preference from the options available at the top right of this page. Explore your next opportunity at a Fortune Global 500 organization. Envision innovative possibilities, experience our rewarding culture, and work with talented teams that help you become better every day. We know what it takes to lead UPS...
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Customer Service Representative
3 days ago
Vashi, Navi Mumbai, Maharashtra, India Altius Customer Services Pvt Ltd Full timeHiring for Customer Service Representative Voice Process Need excellent communication skills written and verbal Minimum 1 year of experience requied in customer service Day shift upto 25k in hand Location_ Vashi **Job Types**: Full-time, Permanent Pay: ₹20,000.00 - ₹24,000.00 per month **Benefits**: - Provident Fund **Language**: - English...
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Customer Service Representative
2 days ago
Pune, Maharashtra, India enhanceplus Consultant Full time**Job Overview**: We are looking for an efficient and skilled Customer Service Representative for our call center. As a Customer Service Representative, your job is to provide excellent customer support to our clients. You will act as a liaison between our company and the clients. You will be required to respond to customers’ queries and resolve them as...
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GBS Head
2 weeks ago
Pune, India Michael Page Full timeStrategic Leadership & TransformationFunctional OversightAbout Our ClientThe hiring company is a well-established organisation within the chemical industry. As a medium-sized enterprise, it is known for its focus on innovation and operational efficiency, offering employees opportunities to work on impactful projects.Job DescriptionLead the Global Business...
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GBS Head
2 weeks ago
Pune, India Michael Page Full timeStrategic Leadership & Transformation Functional Oversight About Our Client The hiring company is a well-established organisation within the chemical industry. As a medium-sized enterprise, it is known for its focus on innovation and operational efficiency, offering employees opportunities to work on impactful projects. Job Description Lead the Global...
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Customer Service Representative
1 week ago
Vashi, Navi Mumbai, Maharashtra, India Insight Customer Call Solutions Full time**Responsibilities**: - Respond to customer inquiries, concerns, and feedback - Resolve product/service issues efficiently and professionally - Provide product information, pricing, and availability - Process orders, returns, and exchanges - Escalate complex issues to senior teams - Maintain accurate customer records and feedback - Meet or exceed customer...
