
Customer Success Manager
2 weeks ago
Job Description
About The Opportunity
We are a dynamic player in the event technology sector, specializing in creating engaging and immersive event experiences through innovative tech solutions. Operating on-site in India, we are committed to providing exceptional client servicing and cutting-edge event solutions that set industry benchmarks.
Role & Responsibilities
- Manage end-to-end client relationships by understanding client needs and translating them into actionable event strategies related to Exhibitions, Conferences etc.
- Coordinate with cross-functional teams including technical, production, and creative to ensure timely delivery of event solutions.
- Serve as the primary point of contact for clients, addressing queries and resolving issues promptly.
- Oversee the planning and execution of events, ensuring all aspects align with client expectations and industry standards
- Monitor event progress, gather feedback, and develop actionable insights to drive continuous improvement in service delivery.
- Maintain comprehensive reports and documentation on client interactions and event outcomes.
Skills & Qualifications
- Must-Have: Proven experience in client servicing and account management within the event technology, Exhibitions, Conferences or related industry.
- Must-Have: Strong interpersonal and communication skills with a knack for building lasting client relationships.
- Must-Have: Ability to manage multiple projects simultaneously and coordinate effectively with diverse teams.
- Preferred: Experience in planning and executing events or large-scale projects, with an understanding of event tech software and solutions.
- Preferred: Demonstrated problem-solving skills with an analytical mindset and attention to detail.
- Preferred: Familiarity with client feedback systems and performance metrics to drive service improvements.
Skills: data-driven decision making,customer retention,client coordination,product adoption,communication,client onboarding,saas,account management
-
Customer Success Manager
2 weeks ago
India BrightEdge Full timeJob Description About BrightEdge BrightEdge is the global leader in AI-powered SEO and content performance marketing, helping enterprises transform online visibility into measurable business impact. As the gold standard in SEO data, our platform unifies deep technical analysis, research, recommendations, scaled reporting, and automationpowering success for...
-
Customer Success Manager
5 days ago
India SponsorCloud Full timeJob Description Location: Remote Working Hours: 6:30 PM 3:30 AM IST (flexible to cover CST & EST time zones) About the Role: We are looking for a proactive Customer Success Manager to drive onboarding, enablement, and adoption for our customers. The ideal candidate will have hands-on experience managing a book of business and prior expertise working with...
-
Customer Success Manager
1 week ago
Chennai, India Avow Solutions Inc Full timeJob Description Job Title: Customer Success Manager About the Role We are seeking an experienced and customer-centric Customer Success Manager to lead client relationships and ensure long-term success for users of our SaaS product. The ideal candidate will have a deep understanding of SaaS customer lifecycles, strong business acumen, and a proven ability to...
-
Customer Success Manager
2 weeks ago
India Meltplan Full time ₹ 9,00,000 - ₹ 12,00,000 per yearAbout MeltPlan MeltPlan is reimagining pre-construction workflows with AI: bringing automation, accuracy, and compliance intelligence into code research, take-offs, estimating, and project planning. Backed by leading investors and industry partners like DPR Construction, we're building the future of construction tech. As we expand adoption of our AI-driven...
-
Customer Success Manager
5 days ago
India Woliba Full timeWhy Join Woliba At Woliba we re redefining the way organizations approach People Operations and employee wellbeing Our all-in-one SaaS platform brings together HR engagement and wellness tools into a single modular solution that empowers companies to create thriving workplace cultures When you join Woliba you re not just joining a tech company you re joining...
-
Customer Success Executive
6 days ago
Jaipur, India Taggbox Full timeGiven our business model, where our customers pay us over time, Customer Success is absolutely vital to our long-term profitability. We will not be successful unless our customers are receiving massive value from our service. As such, we need a executive to own driving success for our customers. This role includes responsibilities for Customer Success...
-
Customer Success Manager
2 weeks ago
Delhi, India Genefied Full timeJob Description Job description Company Description Genefied is a B2B vertical SAAS company that provides innovative loyalty solutions for consumer brands, helping them build customer loyalty and enhance retention. Our cost-effective, QR code-based solutions drive customer retention and revenue growth for various industries, including Bathware, Plywood,...
-
Customer Success Executive
1 week ago
Jaipur, India Taggbox Full timeGiven our business model, where our customers pay us over time, Customer Success is absolutely vital to our long-term profitability. We will not be successful unless our customers are receiving massive value from our service. As such, we need a executive to own driving success for our customers. This role includes responsibilities for Customer Success...
-
Customer Success Manager
3 days ago
Chennai, India Xobin Full timeJob Description ACustomer Success Managerat Xobin ensures that customers achieve their desired goals using the Xobin platform. Initiating the on-boarding of customers. Handle customer concerns with confidence, putting them at ease. This is a client-facing role that involves relationship management, account management, and resolving any emerging problems that...
-
Customer Success Manager
5 days ago
Bengaluru, India Wayground (formerly Quizizz) Full timeJob Description This Customer Success Manager role focuses on partnering with K-12 schools across the U.S. It's a high-scale position managing a large volume of accounts, each with a varying Annual Recurring Revenue (ARR). Our approach combines strong data insights and the use of sophisticated Customer Success tools to enhance the educational journey and...