Sales Operations Analyst

About Joveo As the global leader in AI-powered, high-performance recruitment marketing, Joveo is transforming talent attraction and recruitment media buying for the world's largest employers, staffing firms, RPOs, and media agencies. The Joveo platform enables businesses to attract, source, engage, and hire the best candidates on time and within budget. Backed by marquee investors like Nexus Ventures Partners, Joveo has been featured in Inc. Magazine's List of America's Fastest-Growing Private Companies for three years in a row. Powering millions of jobs every day, Joveo's data-driven recruitment marketing platform uses advanced data science and machine learning to dynamically manage and optimize talent sourcing and applications across all online channels while providing real-time insights at every step of the job seeker journey, from click to hire. For more information about Joveo's award-winning platform, visit www.joveo.com About the Role: We're looking for a sharp, detail-oriented Sales Operations Analyst to support our Sales leadership in driving daily excellence across the team. This is an execution-first role for someone who thrives on structure, consistency, and making sure nothing slips through the cracks. You'll be the operational right-hand to the team — making sure deals are progressing, reps are performing efficiently, and internal coordination is seamless. This is a tactical role where precision, process-following, and proactive communication matter most. Key Responsibilities: 🧠 📈 Deal Management & Pipeline Execution - Ensure reps update all deals with accurate account maps, business cases, stakeholders, close dates, and multithreading details - Nudge reps to complete overdue CRM tasks and follow-ups - Conduct regular pipeline hygiene checks to flag stale or low-engagement deals - Audit all open deals for progress, stakeholder involvement, and missing next steps - Prepare agendas and documentation for internal deal desk reviews 🔄 Coordination with Sales Leadership - Provide daily updates to Head of Sales on critical deal or rep issues - Set weekly sales team meeting agendas and ensure action items are tracked - Coordinate calendar for deal reviews and key internal sessions - Shadow and support the Head of Sales to ensure delegated tasks are being executed - Follow up on open items from leadership and cross-functional meetings 🚀 Rep Productivity & Utilization - Track rep activity: calls, emails, meetings — daily - Monitor rep utilization (time in meetings vs. idle) and flag inefficiencies - Identify patterns of underperformance and raise proactively 📊 Reporting & Analytics - Reconcile rep-submitted forecasts with actual CRM pipeline data weekly - Create monthly performance dashboards for leadership (bookings, conversions, activities) - Track and report on team progress vs. monthly and quarterly goals - Maintain performance logs to drive future coaching and hiring decisions Coaching & Performance Support - Identify skill gaps and coaching opportunities based on rep behavior and outcomes - Highlight performance gaps vs. targets and suggest weekly focus areas - Prepare weekly scorecards for rep 1:1s, including quota tracking and activity insights - Maintain a rolling log of each rep's strengths, weaknesses, and areas for improvement What You'll Need to Succeed: - 2-4 years in a Sales Ops, or Sales Analyst-type role (full-time experience only) - Strong proficiency with Hubspot is mandatory - Obsessive attention to detail and ability to follow through on processes - Comfort working with structured data, reports, and recurring workflows - Highly reliable, organized, and proactive communicator - Comfortable operating in a fast-paced, high-accountability environment Why This Role? This is a unique opportunity to work directly with senior sales leadership and be at the center of a high-performing team. You'll gain deep exposure to how enterprise sales operates — from forecasting to performance management to deal execution — and be instrumental in helping the team hit its numbers.