▷ [Urgent Search] Expert Technical Engineer, Customer Support
6 days ago
ResponsibilitiesWhat will you contributeReporting to the Senior Technical Manager the Expert Technical Engineer is the key interface between Finastra clients on one side and clients globally on the other side contributing to the overall delivery of software and services to ensure a world class customer experience The holder of the role is a product specialist with technical competencies responsible for handling and resolving the raised issues in the shortest time possible The Expert Technical Engineer also uses their technical expertise to assist functional consultants on a as needed basis At times this role may be called upon to do testing on beta deliveries or fixes before they are released to customers or be requested to go on site to handle issues on the client s premises Responsibilities Deliverables Your deliverables as a Expert Technical Engineer will include but are not limited to the following Respond to customer requests whether they are reported issues questions or assistance requests helping them to be able to utilize the product properly as per their needs Understand the reported issue especially from a technical perspective and be able to replicate the respective scenario in the Finastra environments Perform technical investigation with root cause analysis of the issue reported providing adequate solutions where feasible and or detailed analysis to the stakeholder teams Update clients on the progress towards issue resolution including tracking issues sent to other departments and ensuring a timely resolution focusing on the client s satisfaction and product quality Participate in client phone meetings WebEx sessions in order to ensure proper communication with the customers and or to speed up the investigation of the issue reported Validate defects thoroughly by ensuring that the described scenarios are fixed Build and provide simple scripts with the assistance of senior colleagues when necessary Write technical specifications and best practices documentation Raise escalate issues with the Team Leader and or Manager where when needed Required Experience University degree in Computer Science Mathematics Business IT or related major Very good knowledge of C C including debugging skills and some experience with debugging tools on different operating systems Visual Studio Sun Solaris Studio Eclipse SQL Java C Basic expertise with Solaris and Linux Operating systems medium- advanced expertise on Windows Knowledge on CORBA the Orbix implementation JMS ActiveMQ implementation and Tomcat are a plus Excellent written and verbal communication in English Analytical abilities attention to detail stability responsibility as well as customer focus Ability to work independently as well as part of a customer facing team
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Expert Technical Support
1 week ago
Bangalore, Karnataka, India Schneider Electric Full timeExpert Technical SupportYou are a passionate customer oriented person with a technical background integrating Energy distribution Digital communication energy savings or Data Center Hardware willing to work in a fast paced energizing and exposed environment Your ability to analyze diagnose and decide is very appreciated as well as your appetite to...
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[Urgent Search] Zerto Expert Engineer
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Bangalore, Karnataka, India Hewlett Packard Enterprise Full timeZerto Expert EngineerThis role has been designed as xe2x80x98Hybrid with an expectation that you will work on average 2-3 days per week from an HPE office Who We Are Hewlett Packard Enterprise is the global edge-to-cloud company advancing the way people live and work We help companies connect protect analyze and act on their data and applications...
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Expert Technical Support
1 week ago
Gurgaon, Haryana - Bangalore, Karnataka, India Schneider Electric Full timeExpert Technical SupportYou are a passionate customer oriented person with a technical background integrating Energy distribution Digital communication energy savings or Data Center Hardware willing to work in a fast paced energizing and exposed environment Your ability to analyze diagnose and decide is very appreciated as well as your appetite to...
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Bangalore, Karnataka, India Customer Support Executive Full time- Flipkart Customer Support Role- Qualifications Any Graduate Fluent English Hindi- Experience Freshers Experienced- Salary 14 700 - 20 500 month Quarterly Bonus- Rotational 9 - hour shifts 6 days week - Interview Rounds HR Ops Trainer - Location Kudlugate- Flipkart Semi - Voice Process Jobs- Qualifications Any Graduate Fluent English ...
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[Urgent Search] Aws L2 Support Engineer
1 week ago
Bangalore, Karnataka, India Procyon Technostructure Full timeThe revised role will be for an AWS L2 Support Engineer with Project Management This individual will not only handle day-to-day L2 support issues but also manage small to medium-sized projects related to our AWS infrastructure This includes planning tracking progress and coordinating with other teams Experience 6 to 8 years Notice Period Immediate...
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Senior Fullstack Lead
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Bangalore, Karnataka, India Awign Expert Full timeAbout Awign Expert Awign Expert is an enterprise-focused platform that helps businesses Hire Assess and Manage high skilled resources for Gig Based Projects We provide our Experts a gateway to work for and build a freelance consulting career with large scale Enterprises We are a newly launched business division of Awign which is one of the pioneers and...
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Urgent Search! Technical Lead
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Bangalore, Karnataka, India Amagi Full timeGlobally Amagi works with 800 content brands delivering 3800 channels with deployments in 150 countries managing programmatic ad opportunities over 50 billion Amagi has industry-leading deep technical integration with 150 Free Ad-supported Streaming TV FAST services making it one the largest tech providers and a first-party ad platform for the...
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Search Engineer
2 weeks ago
bangalore, India YourTribe Full timeResponsibilities ∙Design & implement search solutions: Architect and develop advanced search features using OpenSearch/Elasticsearch, including custom analysers, tokenisers, and scoring algorithms. ∙Index & template management: Create and maintain index templates, mappings, and lifecycle policies to ensure data integrity, performance, and scalability....
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(Urgent Search) Support Software Engineer Ii, Smart
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Bangalore, Karnataka, India Wayfair Full timeCandidates for this position are preferred to be based in Bangalore India and will be expected to comply with their team s hybrid work schedule requirements Who We Are Wayfair runs the largest custom e-commerce large parcel network in the United States approximately 1 6 million square meters of logistics space The nature of the network is inherently a...
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Bangalore, Karnataka, India Schneider Electric Full timeRole Lead Microsoft Application Engineer We are seeking a highly skilled and motivated Development Specialist for implementation and continuous improvement of Microsoft Search across our enterprise ecosystem This role will also play a key part in integrating structured and unstructured data sources and enabling intelligent search experiences through...
