Expert Technical Support

21 hours ago

Gurgaon Haryana Bangalore Karnataka, India Schneider Electric Full time

Expert Technical SupportYou are a passionate customer oriented person with a technical background integrating Energy distribution Digital communication energy savings or Data Center Hardware willing to work in a fast paced energizing and exposed environment Your ability to analyze diagnose and decide is very appreciated as well as your appetite to understand complexes technical business As customer care Junior expert you will be integrated in Power Products Customer Care Experts team working on Low voltages switchgears and circuit breakers Such equipment s are the heart of most power distribution architectures and onboard a large range of technologies from digital communication based on Ethernet Modbus TCPIP and associated firmware to short circuit arc interruption technologies Low Voltage offers are well deployed in demanding applications - Oil Gas Hospitals Navy Cloud segment - and generate equal attention On these ranges most difficult customer issues reach Customer Care level Expert As customer care junior expert your role is to find a suitable solution for our customer using the relevant support internal in your entity Marketing Continuous engineering team test labs etc As a key element of the support chain your role will be to demonstrate Schneider Electric s values and build trust over time transforming difficult situations in opportunities Ranges in scope Low voltage equipment Motor Management Contactors ComPacT MasterPact circuit breakers Prisma Okken enclosures Canalis busways Qualifications - InternalThe candidate will have a technical educational background in Electricity electronics mechanics or communication protocols Modbus TCP Loraxe2x80xa6 Past experience in Power distribution Green Energy or Data center power architecture will be appreciatedShe He will be Customer oriented Team player Digital native Fluent in English preferable to have a second international language Chinese Spanish Collaborative and open behaviors within a dynamic large multicultural environment Excellent written and verbal communication skills QualificationsOverall years 10 year and minimum 5 years of relevant experience is required Schedule Full-time Req 009EH2

  • Expert Technical Support

    21 hours ago

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