Relationship Manager

Job Description

Job Description

Job Description

Enriching Lives Winning as ONE

ABC Company Info:

Aditya Birla Capital Limited (ABCL) is the holding company for the financial services businesses of the Aditya Birla Group.With subsidiaries/JVs that have a strong presence across Protecting, Investing and Financing solutions, ABCL is a financial solutions group that caters to the diverse needs of its customers across their life cycle. Powered by more than 38,000 employees, the businesses of ABCL have a nationwide reach with over 1300 branches, more than 2,00,000 agents/channel partners and various bank partners.

Aditya Birla Finance Limited:

Aditya Birla Finance Limited (ABFL), a subsidiary of Aditya Birla Capital Limited, is among the leading well-diversified non-banking financial services company in India. ABFL offers customized solutions in the areas of personal finance, mortgage finance, SME finance, corporate finance, wealth management, debt capital markets and loan syndication.

What makes an ideal ABC Citizen

At ABC, we are constantly on the lookout for individuals who resonate with our 5 core values of Speed, Passion, Integrity, Seamlessness and commitment and live them every day, while also understanding our vision. We believe in building leaders who thrive on challenges, take the onus of creating and sustaining strong teams, and forms strong networks as a result of effective relationship-building.

Role Details:

Business

Aditya Birla Capital

Unit

Aditya Birla Finance Limited

Location

Mumbai

Role

Relationship Manager/ Senior Relationship Manager

Department

Project and Structured Finance Group

Eligibility Criteria

CA/ MBA

Required Skills & Competencies

- Analytical thinking and attention to detail.
- Investigative and fraud detection skills.
- Integrity and strong ethical standards.
- Effective communication and reporting.
- Process orientation and innovative mindset.
- Networking and stakeholder management.
- Ability to conduct training and awareness sessions.
- Flexibility for travel and on-ground investigations.
- Technical proficiency in MIS and fraud systems.

Key Responsibilities:

Key Result Areas (Max 1325 Characters)

Supporting Actions(Max 1325 Characters)

To assist Zonal Head in delivering budgeted sales volumes, profitability and Fee Income in the designated area

- To assist Zonal Head in implementing devised Business strategy for the Zone and tap local network to achieve the budgeted business volumes / Net Interest Income / Fees / Asset Book etc.
- To initiate cross selling initiatives for generating additional revenues.

To undertake new client acquisition and establish healthy working relationships with the existing / target Customers at their middle management levels

- To identify prospective Business houses, Corporates, Intermediaries & Bankers in the designated area & establish relationships to have a healthy pipeline & regular business.

- As all PSFG clients are large corporate houses, it is important for PSFG to ensure that PSFG's relationship with the Customer is established across the Customer's hierarchy from Promoter to CFO to Senior Management to Mid Management to Operating level. Such strong relationships help not just in sourcing good business opportunities but also in Collections, in case of any adverse financial position of the Customer. SRM should constantly engage with existing / target customers at their middle management to operating levels and Build long term & sustainable business relationship to identify their latent / express needs on funding requirements and generate leads for PSFG. Such strong relationships help not just in sourcing good business opportunities but also in effective post-disbursement monitoring & Collections (in case of any adverse financial position of the Customer).

- To use alternate products/ cross sell product offerings to activate inactive customers and source new customers into the system.

To set high standards of Deal Structuring, Due Diligence& Loan Documentation

- To have strong sectoral and product knowledge which enables effective deal structuring & term sheet discussions with the customer.
- To conduct detailed due diligence, analysis, evaluation of the deal thereby resulting in high quality appraisal.
- To ensure that Credit Appraisal Memorandums are sent for approval as per Standard Risk Norms.
- To work closely with Legal team to ensure that the loan documentation is closed with the customers to the satisfaction of PSFG.

To maintain constant interactions with the clients, ensure effective Customer Service standards and superior client satisfaction

- To ensure satisfaction for the Portfolio clients &ensure effective servicing for their various requirements from loan processing to information requirements to post disbursement requirements like balance confirmations, NOCs etc.
- To resolve issues related to client servicing and co-ordinate with the Risk / OPS/ Finance/ Credit / Legal teams.
- To ensure that he / she is the critical source point of client servicing and generate repeat business opportunity leads from the Customer for PSFG.

To ensure strong adherence to risk management and regulatory norms and credit policy/process adherence, conduct portfolio review

- To be aware of all critical policies, processes & documentation for all the PSFG products & ensure compliance
- To undertake documentation and KYC formalities for the customers in a seamless manner while managing good TATs
- To revisit existing processes/policies and suggest improvements to improve efficiency/cost effectiveness
- To keep up breast of the latest developments in the local market & report for any indication of customer defaults, sectoral changes etc.

To ensure high standards of portfolio management (shared accountability with Risk Management team) - Reviews, Collections, Monitoring, & Stress Asset Management (NPA)

- To conduct proactive rigorous post disbursement tracking of clients through site visits, financial & operational performance review etc.,
- To ensure compliance of all critical policies & procedures, documentary and audit requirements for the business proposals and the portfolio on an ongoing basis
- To maintain good quality lending book and manage stress / overdues (if any) by engaging actively & proactively with all stakeholders.

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Disclaimer

Aditya Birla Capital is committed to provide equal opportunity to all in employment and prohibits discrimination or harassment in any form on the basis of race, colour, religion, ethnicity, age, gender, disability or any other characteristic protected by law. Diversity, Equity and Inclusion (DEI) is embedded in our recruitment policies based on our business needs and candidates meeting the eligibility criteria such as qualification, skills and experience.

Important

- Aditya Birla Capital and its member companies do not demand or accept money from job applicants.
- Any job offer made against a service charge or security deposit or processing fees or background verification expenses or any other terms, whether refundable or non-refundable should be considered fake.
- An authentic job offer mail from us will have our domain name (adityabirlacapital.com).
- Please be aware of fraudsters using fake URLs to mask themselves as senders from reputed organisations. Hence always check and verify the email ID.
- Any mail offering a job, interview date and asking for personal details should be handled with caution, especially if the mail address list also includes email IDs ending with Gmail/Yahoo/Hotmail/Live domains.
- In case a job applicant is offered a job against payment in any form, or has accepted employment from fraudulent persons,Aditya Birla Capital and its member companies will NOT be held liable and responsible for any consequences thereof.
- Please remain vigilant of such offers and notify us.You may also lodge a complaint with the law enforcement agencies.
- Beware of fake websites, email IDs, Facebook, LinkedIn pages that appear similar to ours.
- We reserve the right to initiate any appropriate action as we deem fit.

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