Apply Now SPE-Ins Claims

7 days ago


Pune India Cognizant Full time

Job Description Job Summary The SPE-Ins Claims role requires a professional with 2 to 5 years of experience in customer service within the insurance domain. The candidate will work in a hybrid model with rotational shifts focusing on claims processing and customer interactions. Expertise in property and casualty insurance is preferred ensuring efficient service delivery and client satisfaction. Responsibilities - Manage and process insurance claims efficiently to ensure timely resolution and customer satisfaction. - Collaborate with cross-functional teams to gather necessary information for claim assessments. - Analyze claim data to identify trends and improve service delivery. - Provide exceptional customer service by addressing inquiries and resolving issues promptly. - Utilize domain knowledge in property and casualty insurance to enhance claim processing accuracy. - Implement best practices in claims management to optimize workflow and reduce processing time. - Develop and maintain strong relationships with clients to foster trust and loyalty. - Ensure compliance with industry regulations and company policies during claims processing. - Monitor and report on claim status and outcomes to stakeholders regularly. - Participate in training sessions to stay updated on industry trends and technologies. - Support team members in achieving collective goals and improving overall performance. - Adapt to rotational shifts and hybrid work model to meet business needs effectively. - Contribute to the companys purpose by delivering high-quality service that impacts society positively. Qualifications - Possess strong customer service skills with a focus on insurance domain expertise. - Demonstrate proficiency in property and casualty insurance processes. - Exhibit excellent communication and interpersonal skills for client interactions. - Show ability to work in a hybrid model with rotational shifts. - Display analytical skills for assessing claim data and improving service delivery. - Have experience in managing and processing insurance claims efficiently. - Maintain knowledge of industry regulations and compliance requirements. Certifications Required Certified Insurance Service Representative (CISR) or equivalent certification in insurance claims.


  • SPE-Ins Claims

    3 days ago


    Pune, India Cognizant Full time

    Job Description Job Summary The SPE-Ins Claims role is designed for professionals with 2 to 5 years of experience in customer service and domain expertise. This position requires handling claims efficiently within the Property & Casualty Insurance domain. The role operates in a hybrid work model with rotational shifts ensuring flexibility and adaptability to...


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