Email And Chat Process Agent

2 weeks ago

Navi Mumbai Mumbai India 1Point1 Full time

Job Description This job is provided by apna.co Airlines Customer Support Executive Location: Turbhe, Navi Mumbai Employment Type: Full-Time Compensation Experienced: 24,000 In-hand / 28,500 CTC Freshers: 18,000 In-hand / 22,500 CTC Shift Details Male: Rotational (24x7) Female: Day Shift (Any 9 hours till 9:00 PM) Weekly Off: 1 Rotational Eligibility Freshers or candidates with a minimum of 6 months of customer service experience. Must clear the Versant Test (Minimum Score: 4). Job Summary The Customer Support Executive will be responsible for handling customer interactions through calls, chats, and emails. The role involves providing accurate information regarding bookings, flight schedules, and airline policies while ensuring timely resolution and maintaining service quality standards. Key Responsibilities Manage customer queries via calls, chat, and email. Provide accurate and timely information related to bookings, schedules, and airline policies. Handle inbound and outbound customer interactions with professionalism. Escalate complex or unresolved issues to the relevant team. Support back-office operations including documentation and follow-ups. Maintain service quality standards and ensure customer satisfaction.

  • Email And Chat Process

    3 weeks ago

    Mumbai, India Excederm Ai Limited Full time

    Description Excederm Ai Limited is looking for a passionate Entry-Level Email And Chat Process professional to join our innovative Sales department. In this role, you will have the opportunity to work remotely, handling email and chat processes to provide exceptional customer service and support. This is a full-time position offering flexibility and a...

  • Email And Chat Process

    6 hours ago

    Mumbai, India Excederm Ai Limited Full time ₹ 2,00,000 - ₹ 6,00,000 per year

    Excederm Ai Limited is looking for a passionate Entry-Level Email And Chat Process professional to join our innovative Sales department. In this role, you will have the opportunity to work remotely, handling email and chat processes to provide exceptional customer service and support. This is a full-time position offering flexibility and a collaborative...

  • Email And Chat Process

    6 days ago

    Mumbai, India Excederm Ai Limited Full time ₹ 32,000 - ₹ 40,000

    Description Excederm Ai Limited is looking for a passionate Entry-Level Email And Chat Process professional to join our innovative Sales department. In this role, you will have the opportunity to work remotely, handling email and chat processes to provide exceptional customer service and support. This is a full-time position offering flexibility and a...

  • Email & Chat Process

    4 weeks ago

    India Adani Power Limited Full time

    Job Description About The Opportunity We operate in the Travel & Tourism sectorspecialising in tours, reservations and travel services for domestic and international travellers. This is a fully remote, customer-facing role supporting guest enquiries via email and live chat across booking, itinerary and post-booking lifecycle. Primary Title: Customer...

  • Email And Chat Process Agent

    2 weeks ago

    Turbhe West, Mumbai, India 1 Point 1 Solutions Ltd Full time ₹ 18,000 - ₹ 28,500 per year

    Airlines Customer Support Executive Location: Turbhe, Navi Mumbai Employment Type: Full-Time Compensation:Experienced: ₹24,000 In-hand / ₹28,500 CTC Freshers: ₹18,000 In-hand / ₹22,500 CTC Shift Details:Male: Rotational (24x7) Female: Day Shift (Any 9 hours till 9:00 PM) Weekly Off: 1 Rotational Eligibility: Freshers or...

  • Email & Chat Support

    3 days ago

    Mumbai, Maharashtra, India RMV Workforce Corporation Full time ₹ 2,00,000 - ₹ 4,00,000 per year

    Role: Customer Support ExecutiveLocation: MumbaiExperience- 4-5 yearsNotice Period- ImmediateJob DescriptionNeed a customer service agent with email and chat experienceRotational shiftEducation- GraduateShould have good English communication for US processShift : Rotational7 AM to 4 PM2 PM to 11 PM11 PM to 8 AMInterested Candidates can share their updated...

  • Non Voice BPO

    3 weeks ago

    Mumbai, India Wings Global Services Full time

    Job Description Company Overview Wings Global Services is a trailblazer in engineering innovation and automation excellence, providing comprehensive solutions across diverse industries such as oil & gas, manufacturing, IT, and modern infrastructure. We are located in Mumbai and our team is comprised of talented professionals focused on propelling...

  • Email & Chat Process / Non Voice

    3 weeks ago

    Mumbai, India Wings Global Services Full time

    Company Overview Wings Global Services operates at the forefront of engineering services, integrating automation and cross-sector expertise across multiple industries including oil & gas, manufacturing, IT, and construction. With a strong focus on innovation and operational excellence, the company is dedicated to empowering future-ready professionals. Based...

  • Nonvoice - Chat-Email & KYC process

    3 weeks ago

    Mumbai, India Wings Global Services Full time

    Job Description Company Overview Wings Global Services operates at the forefront of engineering services, integrating automation and cross-sector expertise across multiple industries including oil & gas, manufacturing, IT, and construction. With a strong focus on innovation and operational excellence, the company is dedicated to empowering future-ready...

  • Blended (chat and email)

    3 hours ago

    Navi Mumbai, Maharashtra, India Shop Away Full time ₹ 84,000 - ₹ 4,20,000 per year

    Location - Mumbai/Navi MumbaiChat / Email Process ( Blended )Need Good Communication skills in English5 Day Working (Monday to Friday)Sat-Sun Fix OffGraduates/Under Graduates Both Can applyLocation - Airoli, Sakinaka, ChandivaliShift - Rotational shifts ( Day Shift)Salary - From 17,000 to 26000Fresher and experience can applyPlease get in touch with usShare...