Email And Chat Process Agent

2 weeks ago


Turbhe West Mumbai, India 1 Point 1 Solutions Ltd Full time ₹ 18,000 - ₹ 28,500 per year

Airlines Customer Support Executive Location: Turbhe, Navi Mumbai

Employment Type: Full-Time

Compensation:

  • Experienced: ₹24,000 In-hand / ₹28,500 CTC
  • Freshers: ₹18,000 In-hand / ₹22,500 CTC

Shift Details:

  • Male: Rotational (24x7)
  • Female: Day Shift (Any 9 hours till 9:00 PM)
  • Weekly Off: 1 Rotational

Eligibility:

Freshers or candidates with a minimum of 6 months of customer service experience.

Must clear the Versant Test (Minimum Score: 4).

Job Summary:

The Customer Support Executive will be responsible for handling customer interactions through calls, chats, and emails. The role involves providing accurate information regarding bookings, flight schedules, and airline policies while ensuring timely resolution and maintaining service quality standards.

Key Responsibilities:

  • Manage customer queries via calls, chat, and email.
  • Provide accurate and timely information related to bookings, schedules, and airline policies.
  • Handle inbound and outbound customer interactions with professionalism.
  • Escalate complex or unresolved issues to the relevant team.
  • Support back-office operations including documentation and follow-ups.
  • Maintain service quality standards and ensure customer satisfaction.


  • Mumbai, India Excederm Ai Limited Full time

    Description Excederm Ai Limited is looking for a passionate Entry-Level Email And Chat Process professional to join our innovative Sales department. In this role, you will have the opportunity to work remotely, handling email and chat processes to provide exceptional customer service and support. This is a full-time position offering flexibility and a...


  • Mumbai, India Excederm Ai Limited Full time ₹ 2,00,000 - ₹ 6,00,000 per year

    Excederm Ai Limited is looking for a passionate Entry-Level Email And Chat Process professional to join our innovative Sales department. In this role, you will have the opportunity to work remotely, handling email and chat processes to provide exceptional customer service and support. This is a full-time position offering flexibility and a collaborative...


  • Mumbai, India Excederm Ai Limited Full time ₹ 32,000 - ₹ 40,000

    Description Excederm Ai Limited is looking for a passionate Entry-Level Email And Chat Process professional to join our innovative Sales department. In this role, you will have the opportunity to work remotely, handling email and chat processes to provide exceptional customer service and support. This is a full-time position offering flexibility and a...


  • Mumbai, Maharashtra, India RMV Workforce Corporation Full time ₹ 2,00,000 - ₹ 4,00,000 per year

    Role: Customer Support ExecutiveLocation: MumbaiExperience- 4-5 yearsNotice Period- ImmediateJob DescriptionNeed a customer service agent with email and chat experienceRotational shiftEducation- GraduateShould have good English communication for US processShift : Rotational7 AM to 4 PM2 PM to 11 PM11 PM to 8 AMInterested Candidates can share their updated...


  • Navi Mumbai, Mumbai, India 1Point1 Full time

    Job Description This job is provided by apna.co Airlines Customer Support Executive Location: Turbhe, Navi Mumbai Employment Type: Full-Time Compensation Experienced: 24,000 In-hand / 28,500 CTC Freshers: 18,000 In-hand / 22,500 CTC Shift Details Male: Rotational (24x7) Female: Day Shift (Any 9 hours till 9:00 PM) Weekly Off: 1 Rotational Eligibility...


  • Mumbai, India Wings Global Services Full time

    Job Description Company Overview Wings Global Services operates at the forefront of engineering services, integrating automation and cross-sector expertise across multiple industries including oil & gas, manufacturing, IT, and construction. With a strong focus on innovation and operational excellence, the company is dedicated to empowering future-ready...


  • Mumbai, India Wings Global Services Full time

    Company Overview Wings Global Services operates at the forefront of engineering services, integrating automation and cross-sector expertise across multiple industries including oil & gas, manufacturing, IT, and construction. With a strong focus on innovation and operational excellence, the company is dedicated to empowering future-ready professionals. Based...

  • Email Chat Process

    13 hours ago


    Malad, Mumbai, Maharashtra, India Venuz Artifacts Full time

    EMAIL, CHAT & CALLS Customer Service Blended profile - Salary up to 22k (5:00 TO 2:00 AM - Immediate Joining - Job Types: Full-time, Permanent Pay: ₹22,000.00 - ₹23,000.00 per month **Benefits**: - Health insurance - Leave encashment - Life insurance - Paid sick time - Paid time off - Provident Fund Schedule: - Night shift Supplemental Pay: -...


  • Mumbai, Maharashtra, India RMV Workforce Corporation Full time ₹ 2,00,000 - ₹ 6,00,000 per year

    Job Title- Customer Support ExecutiveLocation- Goregaon, Mumbai- WFOExperience- 4 yearNotice Period- immediate joinerShift :Rotational7 AM to 4 PM2 PM to 11 PM11 PM to 8 AMRequirement-Need a customer service agent with email and chat experienceRotational shift as per client demandEducation- GraduateShould have good English communication for US...


  • Mumbai, Maharashtra, India Scoresoftlabsopc Full time ₹ 4,00,000 - ₹ 6,00,000 per year

    Greetings From Scorelabs Inc Helps customer via chat/email with desired information; researching, locating, and providing information Should also be familiar with semi-voice process, so that employee should out call the customer whenever required Required Candidate profileMinimum 6 Months of experience in Email or Chat Mandatory Ability to write, read...