Email & Chat Process

Job DescriptionAbout The OpportunityWe operate in the Travel & Tourism sectorspecialising in tours, reservations and travel services for domestic and international travellers. This is a fully remote, customer-facing role supporting guest enquiries via email and live chat across booking, itinerary and post-booking lifecycle.Primary Title: Customer Support...

Etech delivers next generation BPO Contact Center solutions A global minority owned business Etech has created and trademarked how to turn your data into strategic insights Leveraging the power of artificial plus human intelligence Etech enhances training and coaching to focus on critical behaviors creating improved customer experiences and shareholder...

Job Description Title:We're Hiring! Chat Support Executives (Relocation to Ahmedabad) Exciting opportunity for candidates from Maharashtra! We're organizing a recruitment drive in Nagpur for the position of Chat Support Executive. About The Role You'll be supporting customers through chat, email, and text, helping resolve issues and providing excellent...

Job Description Title:Chat Customer Service Representative Ahmedabad Location We are conducting a recruitment drive in Your City for the role of Chat Customer Service Representative. Selected candidates will be required to relocate to Ahmedabad, Gujarat and work on-site. Job Details - Location (Workplace): Ahmedabad, Gujarat (On-site) - Position: Chat...

Job Description As a Process Trainee, this role demands the following but not only limited to : Understanding client preferences and provide customized travel solutions, including flights. Respond promptly to inbound inquiries via phone, email, and chat from prospective travelers. Stay updated on travel trends, destination information, and industry best...

We are looking for a travel consultant to join our company to create and organize trips for our guests. You will be required to interact with our guests and guide them toward picking the best experience package to suit all of their requirements and interest. Your contribution will impact our company as well as the satisfaction of our customers and drive...

The House of Mercier is delighted to announce an exciting opening for the role of Online Chat Support Agent This is a fantastic opportunity to work remotely from anywhere in the world allowing you to enjoy flexibility while kickstarting your career in customer service No prior experience is necessary as we provide full training and support to help you...

SchoolCues is an innovative K-12 EdTech SaaS company on a mission to transform school management and administration in small schools and micro schools through intuitive, accessible, and impactful technology. As we scale, we're looking for a Customer Support Specialist who's passionate about solving problems, advocating for users, and helping our customers...

Job Summary We are looking for energetic and customer-focused BPO Executives to join our growing team The ideal candidate will handle customer interactions efficiently and professionally ensuring high levels of satisfaction and adherence to quality standards The role may involve voice inbound outbound chat email or back-office support based on the...

Responsibilities Engage with customers through online chat and messaging platforms responding to inquiries providing information offering assistance provide a comprehensive resolution to the complaints queries Assist customers in navigating our products or services addressing their questions concerns and technical issues Troubleshoot and resolve...