Training & Quality Manager

56 minutes ago


Chennai India DATAMARK, Inc. Full time

Job Description Position Overview: The Training & Quality Manager at DATAMARK, Inc. is responsible for ensuring that all training and quality standards meet project requirements and client expectations. This role leads the development, implementation, and management of training programs while also overseeing the quality assurance processes across back office operations. The Training & Quality Manager plays a crucial role in fostering a culture of continuous improvement and operational excellence within the organization. As a leader, you will work collaboratively with cross-functional teams to align training initiatives with organizational goals and ensure that all quality metrics are met effectively. Key Responsibilities: - Develop and implement comprehensive training programs based on project specifications and client needs - Manage and oversee the quality assurance process to ensure alignment with industry standards and customer satisfaction - Lead continuous improvement initiatives using methodologies such as Six Sigma to enhance service delivery and operational excellence - Conduct regular assessments and audits of training effectiveness and quality control processes - Collaborate with department heads to identify training needs and facilitate workshops and training sessions - Establish and maintain effective communication with clients to assess their training and quality assurance needs - Mentor and lead the training and quality team, fostering a positive and productive work environment Requirements Qualifications: - Education: - Bachelor's degree in Business Administration, Education, or a related field - Experience: - 8+ years of relevant experience in training, quality assurance, or related fields, including at least 3 years in a managerial role - Certifications: - Six Sigma certification (Green or Black Belt) preferred - Train-the-Trainer certification or equivalent experience in training and development - Skills: - Strong knowledge of quality assurance methodologies and tools - Proficient in Microsoft Office and training software applications - Excellent facilitation, presentation, and interpersonal skills - Strong analytical and problem-solving abilities - Ability to build relationships and communicate effectively at all levels of the organization - Detail-oriented with exceptional organizational skills Work Environment: - Office-based position with occasional travel for client meetings and training sessions - Flexible work hours may be required to accommodate training schedules Benefits PF, Gratuity, Mediclaim, etc.,


  • Account Manager

    4 weeks ago


    Jaipur, India AMP & Co. Full time

    Job Description About Us AMP & Co. is a dynamic Chartered Accountant firm dedicated to delivering comprehensive accounting, tax, audit, and advisory services to clients across various sectors. We are committed to nurturing young talent and offering meaningful learning and growth opportunities. Job Summary We are seeking a motivated and detail-oriented...


  • India Innodata Inc. Full time

    The Training & Quality Manager – AI/LLM Practice will lead global training and quality initiatives for AI/LLM projects, ensuring operational excellence, consistency, and compliance. The role focuses on building scalable training frameworks, standardizing quality processes, and driving continuous improvement across global teams. You'll collaborate with...


  • chennai, India Datamark, Inc. Full time

    Training & Quality ManagerPosition Overview:The Training & Quality Manager at DATAMARK, Inc. is responsible for ensuring that all training and quality standards meet project requirements and client expectations. This role leads the development, implementation, and management of training programs while also overseeing the quality assurance processes across...


  • Chennai, Tamil Nadu, India Datamark, Inc. Full time ₹ 20,00,000 - ₹ 25,00,000 per year

    Training & Quality ManagerPosition Overview:The Training & Quality Manager at DATAMARK, Inc. is responsible for ensuring that all training and quality standards meet project requirements and client expectations. This role leads the development, implementation, and management of training programs while also overseeing the quality assurance processes across...


  • Chennai, India GS Infotech Full time

    Exciting Opportunity Hiring Tool Room Designer /- Quality Fabrication & Shifting Job Role/: We are looking for an experienced Tool Room Designer with strong expertise in quality, fabrication, and shifting operations. The role involves designing tools/dies, ensuring fabrication quality, supervising shifting/installation, and coordinating with production...

  • Manager- Training

    2 weeks ago


    Bengaluru, India Swiggy Full time

    Job Description Manager - Training & Quality Bangalore (On-Site) CREW is a premium personal assistant service designed to save customers time, money, and effort. Tailored To Meet The Demands Of Busy Professionals, CREW Offers a Comprehensive Range Of Services To Simplify Their Lives And Enhance Their Experiences - For travel, we handle everything from flight...


  • India Marutii Quality Products Pvt Ltd Full time

    Job Description Company Description Marutii Quality Products Pvt Ltd is a leading contract manufacturer specializing in premium instant noodles and wheat flour production. Known for its state-of-the-art manufacturing facilities, the company crafts high-quality products tailored to client needs with precision and care. Stringent quality control protocols...


  • Chennai, Tamil Nadu, India DATAMARK, Inc. Full time ₹ 12,00,000 - ₹ 24,00,000 per year

    Company DescriptionDATAMARK Inc., a provider of omni-channel contact centers and business process outsourcing (BPO) services since 1989, employs over 3,119 employees at facilities in the United States, Mexico, and India. Our Fortune 500 and enterprise clients trust us to represent their brands, delivering exceptional customer service through a variety of...


  • Chennai, India GS infotech Full time

    Join Us Now Injection Moulding Operator Role Open for Freshers Location/: Sriperumbudur Qualification/: ITI / Diploma / Any Degree Mechanical preferred Experience/: Freshers & up to 2 year Salary/: 18k per month /+ PF & ESI Industry/: Manufacturing &ndash Injection Moulding Job Description &ndash Injection Moulding Operator Entry/-Level/: Roles &...

  • Training, Quality

    2 days ago


    Mumbai, India Union Living Full time

    Job Description Location: Mumbai Company: Union Living CTC: Up to 6 LPA Industry Preference: Candidates from Co-living, Hospitality, Facility Management, or Managed Accommodation backgrounds About the Role Union Living is looking for a detail-oriented and process-driven Training & Quality Assurance (TQA) Manager to lead service training, operational audits,...