Training and Quality Manager

2 days ago

India Innodata Inc. Full time

The Training & Quality Manager – AI/LLM Practice will lead global training and quality initiatives for AI/LLM projects, ensuring operational excellence, consistency, and compliance. The role focuses on building scalable training frameworks, standardizing quality processes, and driving continuous improvement across global teams. You'll collaborate with cross-functional and client stakeholders to strengthen delivery performance and enhance overall project quality in alignment with AI/LLM goals. Key Responsibilities - Lead global training and quality programs for AI/LLM projects ensuring consistency, accuracy, and compliance. - Design and implement scalable training frameworks, assessments, and certification programs. - Monitor performance metrics, identify skill gaps, and drive targeted upskilling initiatives. - Establish and enforce quality standards and continuous improvement processes across teams. - Conduct audits, calibrations, and root cause analyses to maintain excellence in delivery. - Partner with operations and client teams to align training and quality strategies with business goals. - Drive change management, governance, and cross-functional collaboration across global sites. Requirements: - Bachelor's degree required (Computer Science, IT, Engineering, Linguistics, or related field preferred). - 5+ years of experience in training leadership and quality management within AI, LLM, tech operations, or a process-driven environment. - Strong understanding of AI/LLM concepts, model training processes, and data-driven decision-making. - Proven track record of leading cross-functional, multicultural teams in a fast-paced global setup. - Excellent English communication, presentation, and stakeholder management skills. - Analytical mindset with the ability to design and monitor performance dashboards and quality metrics. - Demonstrated problem-solving, innovation, and change management capabilities. Good to Have: - Knowledge of process improvement methodologies (Six Sigma, Lean, Kaizen). - Experience working with AI model evaluation, policy compliance, or linguistic quality frameworks. - Exposure to client-facing roles in AI or technology projects. - Strong people leadership and mentoring skills.

  • Quality Assistant Manager

    12 hours ago

    India Marutii Quality Products Pvt Ltd Full time

    Job Description Company Description Marutii Quality Products Pvt Ltd is a leading contract manufacturer specializing in premium instant noodles and wheat flour production. Known for its state-of-the-art manufacturing facilities, the company crafts high-quality products tailored to client needs with precision and care. Stringent quality control protocols...

  • Training, Quality

    3 weeks ago

    Mumbai, Maharashtra, India, Maharashtra Union Living Full time

    Position: Training & Quality Assurance (TQA) ManagerLocation: MumbaiCompany: Orex Coliving Spaces Pvt. Ltd. (Union Living)CTC: Up to ₹6 LPAIndustry Preference: Candidates from Co-living, Hospitality, Facility Management, or Managed Accommodation backgroundsAbout the RoleUnion Living is looking for a detail-oriented and process-driven Training & Quality...

  • ▷ (15h Left) Training And Quality Manager

    1 week ago

    Jodhpur, India Lxme Full time

    Job Description Role: Training & Quality Manager Training & Quality Manager Department: Business Location: Jodhpur Reports to: Chief Business Officer About LXME LXME Money Made for Her. LXME is Indias first comprehensive financial ecosystem designed exclusively for women empowering them to earn, spend, save, and invest with confidence. From LXME Pay...

  • Project Manager, Quality, Training

    1 week ago

    Bengaluru, India GE HealthCare Full time

    Job Description Job Description Summary Provides expertise in analyzing technical learning needs for a business or function then designs and delivers learning solutions. Has knowledge of best practices and can effectively communicate these into learning solution packages. Is aware of the competition and the factors that differentiate them in the market GE...

  • Training Manager

    4 days ago

    Jaipur, India Teleperformance Global Services Full time

    Job Description - Job Title: Process Training Manager - Department: Operations (Voice & Chat) - Location: Jaipur - Shifts: Australian/ New Zealand Shifts - Salary: Up to 15 LPA Job Summary: - The Process Training Manager is responsible for designing, developing, implementing, and managing training programs that improve process efficiency, quality, and...

  • AVP - Training & Quality

    12 hours ago

    Pune, India Barclays Full time

    Job Description Join us as AVP Training & Quality, where you will play a pivotal role in reviewing end to end process journeys with the aim to recommend strategic and tactical changes to deliver improved end customer experience and enable reduction of Customer complaints. To be successful as AVP Training & Quality you should have experience with: -...

  • Training Manager

    2 weeks ago

    Mumbai, India Urban Company Full time

    Job Description Role:Housekeeping Training Manager About the Company Urban Company is a tech-enabled home services marketplace. Customers use our platform to book services such as beauty treatments, haircuts, massage therapy, cleaning, plumbing, carpentry, appliance repair, and painting, which are delivered in the comfort of their home and at a time of their...

  • Training Specialist

    4 weeks ago

    Bengaluru, India Bodycraft Salon Spa and Clinic Full time

    Job Description 1. Job Purpose:- To drive people capability building and talent management initiatives across the organization through structured frameworks, robust processes, and data-driven insights. Responsible for enabling growth, sustainability, governance, and people centricity via training, SOP development, talent journeys, and project delivery. 2....

  • Training, Qulaity

    2 days ago

    India Union Living Full time

    Location: Mumbai Company: Orex Coliving Spaces Pvt. Ltd. (Union Living) CTC: Up to ₹6 LPA Industry Preference: Candidates from Co-living, Hospitality, Facility Management, or Managed Accommodation backgrounds About the Role Union Living is looking for a detail-oriented and process-driven Training & Quality Assurance (TQA) Manager to lead service training,...

  • Assistant Manager Training

    2 days ago

    India TP Full time

    We are Hiring for Assistant Training Manager- BFSI Job Location: Mumbai, Malad Candidate will relevant exp in International BFSI or Banking are eligible Skills Required - Should be able to communicate fluently with grammatically correct spoken and written English. - Should have strong understanding of customer experience/satisfaction. - Well versed with the...