Training, Quality

We are hiring for Training Team Lead into Banking or BFSI sector. Can join immediately with us. Designs training & test modules based on needs.· Maintains regular correspondence with the clients to clarify process updates and percolates it to Operations.· Resolves issues pertaining to process knowledge with clients.· Ensures that Quality, CSAT, Resolution...

Position: Training & Quality Assurance (TQA) ManagerLocation: MumbaiCompany: Orex Coliving Spaces Pvt. Ltd. (Union Living)CTC: Up to ₹6 LPAIndustry Preference: Candidates from Co-living, Hospitality, Facility Management, or Managed Accommodation backgroundsAbout the RoleUnion Living is looking for a detail-oriented and process-driven Training & Quality...

Job Title: Clinical Quality Assurance Compliance & trainingExperience: 5 plus yearsLocation: MumbaiType: Full-timeExperience Level: [Senior] Manager/Senior ManagerDepartment: Clinical Research Department Purpose of this Role:This role will be responsible for oversight on end-to-end clinical trial activities from quality perspective. This role will be...

Conduct new hire training and soft skills / Negotiation skill trainingShould complete monthly cyclic activities including refresher training, update training and PKTSensitize to training needs / understand learning requirements of different learning groupsLiaison with the Quality and Operations to identify, screen and execute process improvement plansAbility...

Key Objectives of the Job To support in the planning and implementation of quality training and awareness programs for both Government & non-government institutions/agencies on CSA/PSE and achieve the Outreach Target set out in the Annual Plan of Training & Advocacy division.Core ResponsibilitiesTo organize, coordinate and conduct small scale training and...

Conduct training needs analysis in collaboration with business stakeholders.Develop training modules on banking operations, financial products, KYC/AML, and customer service.Deliver classroom, virtual, and on-the-job training sessions.Evaluate training effectiveness through assessments and feedback.Maintain training records and generate performance...

The Quality and Training manager will play a critical role in ensuring our sales team delivers an exceptional customer experience. This individual will be responsible for monitoring and evaluating agent performance through call and ticket audits, as well as designing and delivering engaging training programs for new hires and existing staff. The ideal...

Job Description: We are seeking an experienced Trainer for our Cleaning Category to join our dynamic team. The Trainer will play a crucial role in ensuring the high-quality delivery of home cleaning services in our designated cities. This individual will be responsible for leading all training initiatives, developing and refining training content, and...

What you are signing up forWe are actively scaling up our curriculum and quality team which supports youth employability programs pan India. These programs tackle the ever-growing skill gap challenge faced by youth in developing countries. Through proven program design, we work to identify, skill, and empower underprivileged youth through a combination of...

Key Responsibilities:Training Delivery:Train Contact Centre Employees on Product and Processes (New & Existing) for all PAN India centers (Inhouse and Vendor Locations)To conduct refresher training for existing employees regularlyTrain all contact center employees in new products, procedures, and updates related to customer service.Conduct calibration...