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Lead Qualification Specialist
4 weeks ago
Job Description
Bring more to life.
Are you ready to accelerate your potential and make a real difference within life sciences, diagnostics and biotechnology
At Pall Corporation, one of Danaher's 15+ operating companies, our work saves livesand we're all united by a shared commitment to innovate for tangible impact.
You'll thrive in a culture of belonging where you and your unique viewpoint matter. And by harnessing Danaher's system of continuous improvement, you help turn ideas into impact innovating at the speed of life.
As a global leader in high-tech filtration, separation, and purification, Pall Corporation thrives on helping our customers solve their toughest challenges. Our products serve diverse, global customer needs across a wide range of applications to advance health, safety and environmentally responsible technologies. From airplane engines to hydraulic systems, scotch to smartphones, OLED screens to papereveryday Pall is there, helping protect critical operating assets, improve product quality, minimize emissions and waste, and safeguard health. For the exponentially curious, Pall is a place where you can thrive and amplify your impact on the world. Find what drives you on a team with a more than 75-year history of discovery, determination, and innovation.
Learn about the Danaher Business System which makes everything possible.
The Lead Qualification Specialist is a key contributor to Pall's strategic initiatives aimed at driving revenue growth, enhancing the customer experience, and reinforcing Pall's position as a market leader. Through multi-channel engagement, the Lead Qualification Specialist is responsible for qualifying and enriching customer inquiries to ensure a seamless transition into the Sales Funnel. Additionally, it includes direct customer interaction via the Live Chat platform, supporting active inquiries and fostering positive customer relationships.
This positions reports to the Manager, Global Lead Qualification, and is part of the Sales Develoipment team. This role is located in Pune, India and will be on-site with alignment of US time zones.
In This Role, You Will Have The Opportunity To
- Perform initial contact and pre-qualification of inbound marketing leads, determining sales potential prior to sales team assignment. Create qualified leads in Customer Management System (CRM), enriching leads with details prior to assigning to the Sales team.
- Communicate with customer/prospect leads via email/phone, you'll determine if customer, customer need and application fit Pall's ideal persona and supported markets.
- Collaborate with Sales teams across Pall's business units for lead acceptance and lead conversion.
- Attend weekly stand up and monthly Operational calls to report on KPI's of daily work. Maintain updated regional routing documents, working cross functionally with appropriate Sales teams.
- Learn and apply DBS tools for process improvements and overall team success.
The Essential Requirements Of The Job Include
- Minimum of one year experience in lead qualification, telemarketing, or tele-sales in B2B market, experience in Customer service, Technical Inside Sales or highly ambitious, success driven and passionate for Sales.
- Solid understanding of tactical sales skills and progressing customers through the buying cycle
- Ability to take ownership of role, including processes, procedures and improvements.
- Strong work ethic, process oriented mindset, communication skills and strong attention to detail, ability to work on a team and independently. Effective time management and ability to meet deadlines. Excellent interpersonal skills and the ability to work well cross functionally.
- Hands on experience with CRM software (like Sales Force), MS Excel, SAP, Internet research
Pall Corporation, a Danaher operating company, offers a broad array of comprehensive, competitive benefit programs that add value to our lives. Whether it's a health care program or paid time off, our programs contribute to life beyond the job. Check out our benefits at Danaher Benefits Info.
This job is also eligible for bonus/incentive pay.
We offer comprehensive package of benefits including paid time off, medical/dental/vision insurance and 401(k) to eligible employees.
Note: No amount of pay is considered to be wages or compensation until such amount is earned, vested, and determinable. The amount and availability of any bonus, commission, benefits, or any other form of compensation and benefits that are allocable to a particular employee remains in the Company's sole discretion unless and until paid and may be modified at the Company's sole discretion, consistent with the law.
Join our winning team today. Together, we'll accelerate the real-life impact of tomorrow's science and technology. We partner with customers across the globe to help them solve their most complex challenges, architecting solutions that bring the power of science to life.
For more information, visit www.danaher.com.
