Technical Support Engineer

Job Description About Us LENS Corporation is a growing deep-tech startup buildingAI-driven and cloud-native solutions. We deliver high-performance products for enterprises and government clients, and our technical support team plays a crucial role in ensuring reliability, customer success, and smooth deployments. Role Overview We are seeking aTechnical...

Job Description Role Responsibilities: - Troubleshoot and resolve customer-reported issues across CRM and SaaS platforms - Collaborate with product and engineering teams for bug resolution and feature improvement - Maintain and update technical documentation and knowledge base articles - Analyze logs and data flows using tools like Graylogs, Kibana, and...

What You'll Do : - Act as the first line of technical troubleshooting for Snapmint's merchants and customers.- Diagnose, replicate, and resolve issues related to integrations (Shopify, WooCommerce, Magento, SFCC, custom APIs, etc.), payments, and reporting.- Debug API calls, review logs, and provide structured insights to merchants and internal...

What You'll Do Act as the first line of technical troubleshooting for Snapmint's merchants and customers. Diagnose, replicate, and resolve issues related to integrations (Shopify, WooCommerce, Magento, SFCC, custom APIs, etc.), payments, and reporting. Debug API calls, review logs, and provide structured insights to merchants and internal teams. Collaborate...

We are seeking an experienced Technical Support Engineer for a leading support position based in India. As a Technical Support Engineer, you will be a part of 24*7 support operation & providing support to the customers world-wide. Roles & Responsibilities: • Supporting our global customers via email, phone, and webcasts, guiding customers, partners and...

We are seeking an experienced Technical Support Engineer for a leading support position based in India. As a Technical Support Engineer, you will be a part of 24*7 support operation & providing support to the customers world-wide. Roles & Responsibilities:• Supporting our global customers via email, phone, and webcasts, guiding  customers, partners and...

We are seeking an experienced Technical Support Engineer for a leading support position based in India. As a Technical Support Engineer, you will be a part of 24*7 support operation & providing support to the customers world-wide. Roles & Responsibilities:• Supporting our global customers via email, phone, and webcasts, guiding  customers, partners and...

Job Description Requirements: Must Have: - Customer-facing experience providing technical and customer support to English-speaking clients - Proficiency with HTML, running API calls using CURL and REST client tools such as Postman - Experience using Kibana, Jira, and FTP clients for troubleshooting and issue tracking - 1 to 2+ years working in SaaS-based...

About CloudLabs: CloudLabs Inc was founded in 2014 with the mission to provide exceptional IT & Business consulting services at a competitive price, to help clients realize the best value from their investments. Within a short span, CloudLabs evolved from pure-play consulting into a transformative partner for Business Acceleration Advisory, Transformative...

Realize your potential by joining the leading performance-driven advertising company! As a T2 Technical Support Engineer on the Global Support team in our Gurugram Office, you’ll play a key role in troubleshooting and resolving complex technical issues for our Account Managers, Sales teams, and end advertisers. You’ll work directly with global clients,...