Parent Relationship Officer

1 week ago

Dehu Road Maharashtra Pune Maharashtra, India Shri Educare Limited Full time

The Shri Ram Universal School Pune invites smart energetic and creative professionals to be a part its family We are looking for someone who can initiate develop and be a part of our quest for excellence in holistic education The role primarily focuses on the following Facilitating Admission Process To facilitate the entire admission process for prospective parents address queries of prospective and existing parents To arrange for parents orientation with the concerned authorities To facilitate the withdrawal process Record Keeping To keep a track record of the appointments of prospective parents with the Principal and to also maintain a record of students data registration admissions and withdrawals To maintain a record on the follow ups walk-ins received and sharing with the management marketing teams To maintain records leads generated from advertisement responses Informational Event Support To be updated with all school activities events for sharing of the same with prospective parents To ensure timely notices circulars related to admissions and withdrawals are sent to all parents To maintain all school related required information to be shared with prospective parents as one point of contact To collaborate with the concerned coordinators to organize presentations information sessions etc Marketing Activities Planning various marketing activities to obtain visibility for the school reach out to prospective parents via emails cold calls Looking after the social media initiatives to reach the target audience through appropriate channels Facebook Instagram etc Ensuring that the schools communication channels social media platforms are updated regularly Working closely with the digital agency to plan out the monthly marketing calendar on creatives and collaterals Preparing MIS on the walk-ins to conversions admission v s budgets etc Visiting schools in the area to gain visibility and obtain data on prospective parents exploring opportunities for tie ups Establish contact with industries MNCs in the region to gain visibility for the school and reach out to prospective parents Making competitor visits to gain a better understanding on the competitor offerings pricing and USPs Experience 2 to 8 years Preference to be given for the candidates who have earlier worked as an Admission Counsellor in a school of repute Qualification Graduate or Post Graduate Candidates located in an around school s vicinity will be preferred Key Skills Good Communication skills Basic knowledge of computer and internet Highly Motivated and goal oriented Candidate with good customer service skills would be preferred Prior experience in customer service industry will be an added advantage Understanding of marketing elements including digital marketing market research methods will be an added advantage Readiness for work in a fast passed target-based role

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