Parent-relationship Executive

1 week ago

Bandra Mumbai Maharashtra, India Assignedge Network Pvt Ltd Full time

**Key Responsibilities:1. Parent Engagement & Communication**
- Serve as the **primary point of contact** for parents, addressing inquiries, feedback, and concerns.
- Build and maintain **strong, positive relationships** with parents to enhance trust and satisfaction.
- Organize **parent orientation programs** to familiarize new families with school policies, curriculum, and activities.
- Maintain an **open-door policy** to encourage parent involvement and discussions.

**2. Admission & Enrollment Support**
- Assist parents with the **admission process, documentation, and fee-related queries**.
- Provide **guidance on curriculum, extracurricular activities, and school facilities** to prospective parents.
- Conduct **campus tours and information sessions** for new and prospective families.
- Work closely with the admissions and marketing team to enhance **student retention and new enrollments**.

**3. Conflict Resolution & Parent Support**
- Address **concerns, complaints, and grievances** from parents in a professional and timely manner.
- Act as a **mediator between parents, teachers, and school administration** to resolve conflicts amicably.
- Ensure **prompt follow-ups** on issues raised by parents and provide effective solutions.
- Collaborate with teachers to keep parents updated on **student behavior, academic progress, and well-being**.

**4. Events & Community Building**
- Plan and coordinate **parent engagement events**, such as parent-teacher meetings, workshops, and family days.
- Encourage parent participation in **school functions, volunteering activities, and educational programs**.
- Organize **feedback sessions and surveys** to gauge parent satisfaction and implement improvements.

**5. Student Welfare & Academic Support**
- Work with teachers and counselors to monitor **student attendance, progress, and special needs**.
- Address **concerns related to student behavior, academics, and emotional well-being**.
- Assist parents in accessing **additional support services**, such as counseling or learning assistance programs.

**6. Documentation & Reporting**
- Maintain **accurate records** of parent interactions, grievances, and resolutions.
- Prepare **reports on parental feedback and engagement levels** for school administration.
- Ensure confidentiality of **student and parent information** as per school policies.

Pay: ₹30,000.00 - ₹40,000.00 per month

Schedule:

- Day shift
- Morning shift

**Education**:

- Bachelor's (preferred)

Work Location: In person

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