Chat Support

13 hours ago


Bengaluru, India One Degree North Human Resource Full time

Job Description

Description

We are seeking a Chat Support Representative to join our team in India. The ideal candidate will be responsible for providing high-quality customer support through chat, ensuring customer satisfaction and retention.

Responsibilities

- Provide prompt and accurate responses to customer inquiries via chat.
- Assist customers in navigating the website and using products or services effectively.
- Resolve customer issues and complaints in a professional and timely manner.
- Maintain a high level of customer satisfaction through effective communication.
- Document customer interactions and feedback for continuous improvement.

Skills and Qualifications

- Excellent written communication skills in English.
- Strong problem-solving abilities and attention to detail.
- Ability to multitask and manage time effectively.
- Proficiency with chat support software and CRM tools.
- Basic understanding of customer service principles and practices.

Please Connect with below Nos

Niharika- 9611793013

Pooja- 7338191540

Shifa-6364327839

Vinita - 7411560850

- Mithila-6364327842


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