[3 Days Left] CRM experts

1 week ago


Erode India Atchayam Trust Full time

Job Description

Job Title : ZOHO Admin

Location : ERODE - TAMILNADU

Zoho CRM Administration & Customization

- Configure, customize, and maintain Zoho CRM modules, fields, workflows, and layouts.
- Implement automation rules, validation rules, and custom functions to enhance efficiency.
- Develop dashboards, reports, and analytics to provide actionable business insights.

Integration & Implementation

- Integrate Zoho CRM with other Zoho applications (Zoho Books, Zoho Desk, Zoho Campaigns, etc.) and third-party tools (via APIs).
- Lead CRM migration, data imports/exports, and system upgrades.

Process Optimization

- Analyze business requirements and translate them into effective CRM solutions.
- Streamline NGO processes using Zoho CRM features.

User Training & Support

- Provide training sessions and create user documentation for team members.
- Troubleshoot system issues and act as the go-to resource for CRM-related queries.

Qualifications and Skills

- Proven experience as a Zoho CRM Administrator/Consultant minimum 1 year.
- Strong understanding of Zoho ecosystem (CRM, Campaigns, Desk, Books, Analytics, Flow, etc.).
- Proficiency in workflow automation.
- Experience in API integrations and third-party software connections.
- Strong analytical, problem-solving, and project management skills.
- Excellent communication and training skills.

Preferred

- Zoho Certified CRM certification.
- Experience in CRM data migration and large-scale deployment.
- Exposure to NGO processes.

Interested candidates can share their CV to [Confidential Information]



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