Manager - Customer Service Operations

1 day ago


Pune, Maharashtra, India Tata Communications Limited Full time
Job Description

Job Title: Wireless LAN Controller (WLC) L3 Specialist Aruba

Experience: Minimum 8 years (including 4 years of relevant experience with Wireless Controllers)

Location: [Specify location or remote, if applicable]

Job Description: We are seeking an experiencedWireless LAN Controller (WLC) L3 Specialistwith expertise inAruba Controllersimplementation and configuration. The ideal candidate will have strong hands-on experience inrouting and switchingand the ability to optimize wireless network performance and security.

Key Responsibilities:

- Design, implement, and manageAruba Controllersto ensure high-quality wireless connectivity.
- Configure and optimize wireless access points to maximize performance, coverage, and user experience.
- Provide advanced troubleshooting and L3 support for complex wireless network issues.
- Perform system upgrades, patches, and maintenance for Aruba solutions.
- Collaborate with network teams to integrate wireless solutions seamlessly into the larger infrastructure.
- Document configurations, troubleshooting steps, and best practices for wireless network operations.
- Work on routing and switching configurations as required to support wireless connectivity.
- Conduct performance analysis and propose recommendations to enhance wireless network efficiency.
- Stay updated on the latest trends and technologies in wireless networking.

Requirements:

- Minimum 8 years of overall IT experience, with at least4 years of relevant experience with wireless controllers.
- Deep knowledge ofAruba Controllerssetup, implementation, and management.
- Strong expertise inrouting and switchingtechnologies (e.g., VLANs, STP, OSPF, BGP).
- Proficiency in wireless protocols such as802.11 standards,RF management, andwireless securityconfigurations.
- Hands-on experience with troubleshooting tools like packet analyzers and RF site survey tools.
- Industry certifications such asCWNA,Aruba Certified Mobility Professional (ACMP), orCCNA Wirelessare desirable.
- Excellent analytical, communication, and interpersonal skills.

Preferred Skills:

- Experience with wireless network integration into larger network security frameworks.
- Knowledge of automation and scripting for wireless network configurations.

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