NATIONAL OPERATIONS MANAGER

1 week ago


Bengaluru India The Muthoot Group Full time

Job Description Job Description : .Operational Efficiency:Streamline processes to improve productivity and reduce operational costs. .Customer Service:Enhance customer experience by maintaining high service standards and resolving customer queries promptly. .Process Improvement: Continuously assess operational processes and identify areas for improvement to drive efficiency and effectiveness across all functions. .Team Management: Provide leadership and guidance to the operations team to ensure alignment with organizational goals and targets. .Strategic Planning: Develop and implement operational strategies aligned with the company's overall goals and objectives. .Performance Management: Set clear performance goals for the operations team and regularly monitor progress, providing feedback and support as needed. .Budgeting and Resource Allocation: Manage the operational budget effectively, allocating resources efficiently to support business operations. .Stakeholder Communication: Maintain effective communication with internal stakeholders and vendors and partners.



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