
Customer Support Executive
3 weeks ago
Position : International Voice Process
Experience : 0.6 Months 4 years
Job Location : Chennai
Project: Home Depot
Job Responsibilities:
- Reviewing new orders for accuracy and completeness
- New order processing on a web-based system
- Customer enquiry clarifications
- Maintain service levels and high levels of accuracy
- Placing orders with our partners on a web-based order processing system; Monitoring the status of these orders, taking appropriate action depending on the status.
- Maintaining a high level of accuracy with respect to all activities.
- Ensuring that customer requirements are met on a timely basis; and maintaining accurate records of activities in our own internal systems.
Qualification:
- Any Degree
Requirements:
- Minimum 6 months call center experience
- Minimum 12 months customer service experience
- Excellent overall tenure in job history
- B2+ English level
- 30 Words per minute
- Basic Computer Knowledge
- Retail Experience- Bonus
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