Only 24h Left Customer Support Executive
2 weeks ago
Job Title:Customer & Chat Support Executive Bilingual (Telugu, Tamil and English) or (Telugu, Hindi and English)
Location: Chennai - AVE Corporate office
Key Responsibilities
- Handle inbound and outbound customer calls to provide information about 4UWELL products.
- Guide customers in choosing the right products based on their needs and health goals.
- Manage chat support across social media, website, and messaging platforms.
- Follow up on Meta-generated leads andconvert them into sales.
- Maintaindaily call and chat reports, includingEnd-of-Day (EOD) data submission.
- Assist customers with order placement, payment, and delivery tracking.
- Build strong customer relationships to encourage repeat purchases.
- Coordinate with the sales and marketing team for smooth lead handling.
Requirements
- Fluency in Telugu, Tamil, and English(speaking & writing).
- Hindi proficiencyis an added advantage.
- Minimum1 year of experiencein customer support / telecalling / inside sales (preferably in health, wellness, or FMCG).
- Strong communication, persuasion, and interpersonal skills.
- Comfortable using CRM tools, Excel/Google Sheets, and chat platforms.
- Ability to work in a target-driven environment.
- Positive, empathetic, and customer-first attitude.
Send your resume to [Confidential Information] or Call 8925868082
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