▷ [15h Left] SPE-Customer Service HC

1 week ago

Pune India Cognizant Full time

Job Description Job Summary Join our dynamic team as a Customer Service Specialist where you will leverage your expertise in UiPath MS Office and customer service to enhance our payer domain operations. With a hybrid work model and night shifts you will play a crucial role in ensuring seamless service delivery and customer satisfaction. Your contributions will directly impact our companys success and societal well-being by improving efficiency and customer experiences. Responsibilities - Provide exceptional customer service by addressing inquiries and resolving issues efficiently ensuring customer satisfaction. - Utilize UiPath to automate repetitive tasks enhancing operational efficiency and reducing manual workload. - Employ MS Office tools to create manage and analyze reports supporting data-driven decision-making. - Collaborate with cross-functional teams to streamline processes and improve service delivery in the payer domain. - Monitor and evaluate customer interactions to identify areas for improvement and implement corrective actions. - Maintain up-to-date knowledge of industry trends and best practices to ensure service excellence. - Support the development and implementation of customer service strategies that align with organizational goals. - Assist in training and mentoring new team members fostering a culture of continuous learning and improvement. - Ensure compliance with company policies and regulatory requirements maintaining high ethical standards. - Communicate effectively with stakeholders to provide updates and gather feedback for service enhancement. - Analyze customer feedback to identify trends and recommend solutions for service improvement. - Participate in team meetings and contribute to discussions on service optimization and innovation. - Adapt to the hybrid work model balancing remote and in-office responsibilities to maintain productivity. Qualifications - Demonstrate proficiency in UiPath for process automation and efficiency. - Exhibit strong command of MS Office for effective data management and reporting. - Possess excellent customer service skills with a focus on the payer domain. - Showcase ability to work independently and collaboratively in a hybrid work environment. - Display strong analytical and problem-solving skills to address customer issues effectively.

  • SPE-Customer Service HC

    1 day ago

    Pune, India Cognizant Full time

    Job Description Job Summary Join our team as a Customer Service Specialist where you will leverage your expertise in customer service and claims to enhance client satisfaction and streamline processes. With a hybrid work model and night shifts you will play a crucial role in addressing customer inquiries and resolving claims efficiently contributing to our...

  • Spe-customer Service Hc

    1 week ago

    Pune, Maharashtra, India Cognizant Full time

    **Job Summary** Join our team as a Customer Service Specialist where you will leverage your expertise in customer service and claims to enhance client satisfaction and streamline processes. With a hybrid work model and night shifts you will play a crucial role in addressing customer inquiries and resolving claims efficiently contributing to our companys...

  • SPE-Ins Claims

    3 days ago

    Pune, India Cognizant Full time

    Job Description Job Summary The SPE-Ins Claims role is designed for professionals with 2 to 5 years of experience in customer service and domain expertise. This position requires handling claims efficiently within the Property & Casualty Insurance domain. The role operates in a hybrid work model with rotational shifts ensuring flexibility and adaptability to...

  • Spes Manning Solutions

    3 days ago

    Fatimanagar, Pune, Maharashtra, India Spes Manning Solutions Full time

    **Specialized in** **All Job Areas** **Company name** **Spes Manning Solutions** **Locality** **Fatimanagar** **ADDRESS** - Office No. 23A, Yogesh House, Above Kaya Skin Clinic East Street Camp, Pune, Maharashtra 411001 **Description for "Spes Manning Solutions - Fatimanagar"**: - Spes is your trusted placement company in Pune, offering comprehensive HR...

  • SME/SPE - US Mortgage - Foreclosure

    1 week ago

    Mumbai, Maharashtra, , India 2coms Full time ₹ 12,00,000 - ₹ 36,00,000 per year

    Job Title: SPE / SME – US Mortgage - Foreclosure  Location: Airoli, Navi Mumbai Experience : Min 2+ yr for SPE & Min 3.5+ Yr for SMEAbout The Client: A Fortune500 global leader in technology services and digital business solutions, thiscompany delivers comprehensive Business Process Services (BPS) and IT -enabledsolutions. With a worldwide presence,...

  • Apply Now! SPE-Ins Claims

    7 days ago

    Pune, India Cognizant Full time

    Job Description Job Summary The SPE-Ins Claims role requires a professional with 2 to 5 years of experience in customer service within the insurance domain. The candidate will work in a hybrid model with rotational shifts focusing on claims processing and customer interactions. Expertise in property and casualty insurance is preferred ensuring efficient...

  • Customer Service

    2 weeks ago

    Pune, India Spes Manning Full time

    Job Description Spes Manning Solutions is actively seeking dedicated and customer-focused individuals to join our team as a Customer Service Representative. This is a great opportunity for professionals who are passionate about delivering exceptional support. We are looking for individuals who can handle both voice and chat inquiries, providing prompt and...

  • Principal Technologist

    3 days ago

    Pune, Maharashtra, India Left Right Mind Full time

    **Position Summary**: We are looking for a Principal Software Engineer to join us in helping our clients benefit from our expertise in customer experience, enterprise solutions & product development. As a technologist at Left Right Mind, you will do the following activities - Drive technical projects and take pride in building systems that are usable,...

  • Customer Relationship Management Manager

    2 weeks ago

    India Iris Cosmetics Full time

    Job Description Verify customer details and confirm online orders via call/SMS/email. Ensure COD orders are genuine to reduce return-to-origin (RTO) cases. Address customer queries related to order status and delivery timelines. Contact customers whose orders have failed delivery attempts. Reach out to customers who have left items in their cart without...

  • ▷ [3 Days Left] Accounts Receivable -otc -spe/sme - Pune

    3 weeks ago

    Pune, Maharashtra, India 2COMS Full time

    Abour Clieny A Fortune 500 global leader in technology services and digital business solutions this company delivers comprehensive Business Process Services BPS and IT-enabled solutions With a worldwide presence it serves diverse industries including banking healthcare retail manufacturing and communications The firm s expertise spans a broad spectrum of...