Workforce Planning Manager

Job Title: WFM Manager (RTA, Planning & Scheduling) The position is responsible for developing and executing global workforce management strategies to achieve outstanding outcomes across contact centers. The successful candidate will have a proven track record in optimizing workforce operations globally. Main Responsibilities: Develop and execute global...

Work Force Management - RTA Manager, Planning & Scheduling Manager Required for BangaloreExciting Career Opportunity AlertAre you aWFM Expertwith a passion forRTA (Real-Time Adherence) ,Planning , andScheduling ? If you have a track record in optimizing workforce operations globally,we want YOUto join our high-performance teamPosition:WFM Manager (RTA,...

At Salesforce, we're looking for a talented Workforce Planning Specialist to support our global professional services business. As a key member of our operations team, you will play a critical role in ensuring the smooth execution of capacity planning processes within your assigned region.Key Responsibilities:Collect and analyze workforce supply and demand...

Job DescriptionCompany Overview: Our client is a leading IT Services firm with a strong presence in Bangalore and Pune.Job Title: Resource Management LeaderKey Responsibilities:Develop and implement resource management strategies aligned with business goals.Optimize workforce capacity and resource allocation for efficiency.Forecast talent demand and drive...

Job RequirementsWe are seeking a highly skilled and experienced Human Resources Director to join our team. In this role, you will be responsible for leading the human resources function, driving strategic workforce planning, and managing talent management processes.You will work closely with various stakeholders to identify and develop high-potential talent,...

Management Level HFunction DepartmentContact Center Planning AnalyticsDate5 13 2021Requested Job TitleCustomer Care Planning AssociateJob CodeUS-S0006FLSA StatusNon exemptEEO Category1Career Band and LevelManagement LevelH-SPEReports to Job Title Manager Contact Center Planning AnalyticsDirect Reports Yes No NoNote The final Job Title will be...

This job is with State Street, an inclusive employer and a member of myGwork – the largest global platform for the LGBTQ+ business community. Please do not contact the recruiter directly. About State Street Across the globe, institutional investors rely on us to help them manage risk, respond to challenges, and drive performance and profitability. We keep...

**About The Role**\This is an exciting opportunity to join the Workforce Management team at Stripe and play a key role in designing and maintaining capacity planning models for one of our key user support verticals.Key Responsibilities\Develop and maintain capacity planning models to forecast resource requirements.Leverage forecasting techniques to analyze...

Company OverviewWNS is a leading organization providing innovative workforce management solutions. Our team of experts is dedicated to delivering exceptional results and driving business growth.Job DescriptionWe are seeking an experienced MIS reporting expert to join our WFM Team in Bangalore. As a key member of our team, you will be responsible for...

Job Description:As a Workforce Planning Manager at Demographic HR Services, you will be responsible for developing and executing global workforce management strategies to drive outstanding outcomes across contact centers. This role requires strong leadership experience in global workforce planning or operations management, with expertise in capacity...

Role Purpose The purpose of the role is to build and lead workforce transformation roadmap to facilitate multi-skilling competency development across the identified accounts in a BU to fulfill current and future customer demands Principal Responsiblities Work in high impact COO organisation cutting across all channels, functions and units Closely work with...

Job DescriptionJob descriptionRole & responsibilities- Long term planning of each assigned business unit maintaining a rolling 18 month forecast and headcount requirements, In-Chair Occupancy, and Capacity / Staffing Plan across multiple communication channels (phone, email, chat).- Prepare and deliver proposals, presentations, and cost benefit analysis for...

We are seeking a Sr. Program Manager, Workforce Management to join our Global Solutions & Risk Compliance (GSRC) team. In this role, you will be responsible for driving headcount planning and making strategic decisions on optimal workforce allocation.About the TeamThe GSRC team is dedicated to providing exceptional services through people, processes, and...

Job DescriptionGenpact is a global professional services and solutions firm dedicated to delivering outcomes that shape the future. With over 125,000 people across 30+ countries, we are driven by our innate curiosity, entrepreneurial agility, and desire to create lasting value for clients.We are seeking a talented Workforce Management Analyst to join our...

Job OverviewDemographic HR Services is seeking a highly skilled Workforce Planning Manager to lead our global workforce planning and optimization efforts. This is an exciting opportunity for a seasoned professional to drive strategic initiatives, collaborate with business leaders, and make a meaningful impact on our organization's success.In this role, you...

BCE Global Tech's Workforce Optimization Specialist will play a critical role in ensuring that our resources are utilized efficiently. This includes monitoring resource utilization and workload distribution to prevent over- or under-allocation.Responsibilities:Monitor resource utilization and workload distributionIdentify gaps in resource availability and...

Job Title: Global Workforce Optimization LeadThe position is responsible for developing and executing global workforce management strategies to achieve outstanding outcomes across contact centers. The successful candidate will have a proven track record in optimizing workforce operations globally.Main Responsibilities:Develop and execute global workforce...

Skill - Kronos Workforce Management Role - Sr Developer Location - Bengaluru Years of Experience - 7 - 12 yearsA Kronos Workforce Management (WFM) Technical job description typically involves implementing, supporting, and maintaining Kronos WFM systems, including time and attendance, scheduling, and payroll modules, while ensuring system stability and...

Job DescriptionAssociate - Workforce Management & AnalyticsPosition OverviewJob Title: Associate - Workforce Management & AnalyticsLocation: Bangalore, IndiaRole DescriptionThe Workforce Management and Analytics Associate has hands-on experience of using databases and HR systems to design and build workforce-related reporting, analytics (descriptive and...

Job Overview:Heptarc Technology Solutions Private Limited is looking for a highly skilled Senior Workforce Management Professional to lead our workforce management configurations, implementations, and modifications. As a key member of our team, you will be responsible for gathering and defining requirements, conducting gap analysis, designing, developing,...