SERVICE DESK ENGINEER

1 day ago

Kolkata, India Allied Digital Services Limited Full time

Job Description DESIGNATION: SERVICE DESK ENGINEER DESCRIPTION: - Troubleshoot Technology Issues. - Install And Maintain Equipment And Software. - Ask Questions To Pinpoint The Problem. Perform Remote Troubleshooting. - Help New Employees Set Up Their Workstations. - Maintain And Upgrade Equipment As Needed. - Train New Employees To Use a Company's Software And Apps. - Work With Existing Vendors To Evaluate New Technology. - Respond To Ad Hoc And Urgent Requests. - Advise Executives On The Best Technological Solutions For An Organization. - Monitor The Performance Of a Company's Desktop Infrastructure And Provide Suggestions To Improve Efficiency. - Test, Install And Set Up Application Programs On User Workstations. - Test Network Connections. - Train End Users When New Software Or IT Regulations Arrive At a Company KRA- - Troubleshoot technology issues. - Install and maintain equipment and software. - Ask questions to pinpoint the problem. Perform remote troubleshooting. - Help new employees set up their workstations. Maintain and upgrade equipment as needed. - Train new employees to use a company's software and apps. - Work with existing vendors to evaluate new technology. - Respond to ad hoc and urgent requests. - Advise executives on the best technological solutions for an organization. - Monitor the performance of a company's desktop infrastructure and provide suggestions to improve efficiency. - Test, install and set up application programs on user workstations. - Test network connections. - Train end users when new software or IT regulations arrive at a company

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