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Service Desk Voice Support
2 weeks ago
Greetings From 2Coms,
We are Hiring Freshers & Experience for Service Desk Management Profile for our Leading MNC.
LOCATION : KOLKATA / BANGALORE / GURGAON
JOB DESIGNATION : SERVICE DESK MANAGEMENT
JOB DESCRIPTION:
- Managing one or more customer service or service desk functions. Acting as a point of contact to support service users and customers reporting issues, requesting information, access, or other services. Delivering customer service through multiple channels including human, digital, self-service, and automated.
**Requirements**:
- Graduation is a must.
- Must have excellent Oral & Verbal communication Skill. (Without MTI || Neutral accent)
- All Fresher With excellent Verbal & Oral Communication is needed.
- 1 to 3 years experience in Voice Service Desk.
- Must be flexible to work in night shift.
3 Rounds of interview
- Screening over the call
- Versant
- Ops
- Must be able to clear all the above rounds.
**Benefits**:
- SALARY FOR FRESHER : Upto 20k CTC
SALARY FOR EXPERIENCE : Upto 24k - 31k CTC ( based on experience, interview & skill set)
LOCATION : KOLKATA
**Job Information**:
Salary
**100000 - 300000**
***
Work Experience
**Experienced**
***
City
**Kolkata**
***
State/Province
**West Bengal**
***
Country
**India**
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Industry
**Customer Service**
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Zip/Postal Code
**700001