Service Desk With Servicenow

Role: Service Desk ManagerExp: 15+ yearsLocation: Chennai / NoidaJOB Description Service Desk Manager:A Service Desk Manager is responsible for overseeing the daily operations of the IT service desk, ensuring efficient and effective support to end-users, and aligning service delivery with business goals. This role acts as the bridge between IT services and...

Role: Service Desk Manager Exp: 15+ years Location: Chennai / Noida JOB Description Service Desk Manager: A Service Desk Manager is responsible for overseeing the daily operations of the IT service desk, ensuring efficient and effective support to end-users, and aligning service delivery with business goals. This role acts as the bridge between IT services...

A Service Desk Engineer is an IT professional who provides technical support and assistance to end users and organizations They are typically the first line of contact for any tech-related issues and their goal is to resolve problems quickly to minimize disruption Key Responsibilities Troubleshooting hardware software network and system issues ...

Role: IT Service Help Desk Experience: 2 to 4 years Employment Type: Full-time Shift: Night Shift (US Shift) - 6.30 PM - 3.30 AM Location: Chennai (In office) Job Summary: Key Responsibilities: Provide technical support for both hardware and software, including installation, configuration, and troubleshooting. Utilize ServiceNow for ticket management,...

**Must-Have**: ServiceNow CMDB - Develop and maintain discovery patterns and probes to capture relevant information from diverse IT resources - Manages and improves ServiceNow Discovery and ServiceNow Services Mapping for cloud inventory - Provides governance to ensure the integrity of the Configuration Management Database - Designs enhancements/improvements...

**Must-Have**: ServiceNow ITSM with CMDB - ServiceNow ITSM Incident, Change, Problem management and CMDB Asset Management developers - Hands-on experience in integration and Service Portal development - Have worked on cloning and upgradation of ServiceNow instance. Must be aware of the latest modules of ServiceNow version - Serve as a key technical resource...

**Must have**: ServiceNow Certified Application Developer ITSM modules including Incident, Problem, Change, CMDB, Asset, Notify, Asset Management, Service Portal, Agent Workspace, Business Rules, UI Policies, UI Actions,, Notifications, Transform Maps Qualifications :BACHELOR OF TECHNOLOGY

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Greetings from TCS !!! TCS is hiring for IT IS_Service Desk Role - Service Desk Required Technical Skill Set - ITIL, ITSM, International Voice Exper, Technical support Desired Experience Range - 4-6 years Location of Requirement - Kolkata Desired Competencies (Technical/Behavioral Competency) Must-Have Excellent communication skills Voice Support Experience...

Hiring for Service Desk - Chennai Should have good communication to handle Customer calls and chat Basic troubleshooting skill in End user computing area Srtong Exp in System Administrator Desktop Management Infrastructure Services Service Desk