Digital Transformation Manager

3 weeks ago

Mumbai, India Corenza Full time

About Company - Digital Music company Key Responsibilities Applications Management & Operations Lead the central administration team for Finance applications (core and non-core systems). Oversee daily operations to ensure system availability, performance, and service continuity. Coordinate with IT and external providers for maintenance, upgrades, and incident resolution. Stakeholder & Cross-Functional Alignment Serve as the primary interface between Finance and other departments on application-related topics. Ensure system functionalities align with Finance process needs and business requirements. Promote data consistency, integration, and system harmonization across entities. Performance & Continuous Improvement Monitor user satisfaction and gather feedback to drive enhancements. Lead system optimization and automation initiatives in line with the broader transformation roadmap. Identify and address operational pain points through technology-driven solutions. Testing Strategy & Execution Design, lead, and supervise testing campaigns (unit testing, integration testing, UAT) during system updates, improvements, or new deployments. Ensure test plans are properly documented, executed, and traceable. Coordinate with users, IT, and support teams to validate functionality and performance. Ensure testing activities are aligned with risk management and quality assurance standards. KPI Tracking & Reporting Define, implement, and maintain performance dashboards and KPIs. Track quality of service, incident resolution times, system reliability, and project delivery status. Provide regular updates to leadership and support decision-making with data insights. Must Have Experience: 8–13 years in Finance systems (e.g., Basware, Board, Kyriba, HFM) management, ERP administration, or Finance/IT transformation. Familiarity with Finance processes such as accounting, controlling, and reporting. Technical Acumen: Solid understanding of Finance systems architecture, data flows, and user needs. Strong analytical skills; comfortable with reporting tools and performance monitoring dashboards. Service Orientation: Strong focus on operational excellence and user satisfaction. Mindset: Structured, responsive, able to balance reliability with transformation initiatives. Leadership: Proven ability to manage cross-functional and international teams in a complex, matrixed environment. Communication: Excellent communication and coordination skills across technical and non-technical teams; fluency in English.

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