Lead PMO

3 weeks ago

Mumbai, India Hipos Consulting Services LLP Full time

Description :Responsibilities :PMO Leadership :- Establish and lead the Digital Transformation PMO, defining frameworks, governance models, and best practices.- Develop and manage program governance, ensuring alignment with strategic business objectives.- Monitor program progress, manage dependencies, risks, and ensure timely escalations and interventions.- Implement KPIs, dashboards, and reporting mechanisms to track transformation progress and value realization.Digital Transformation Program Management :- Drive end-to-end execution of digital initiatives such as lending digitization, automation, analytics, CRM, LOS/LMS, and customer experience platforms.- Collaborate with business, technology, operations, and risk teams to ensure initiatives are delivered on time and within scope.- Manage vendor relationships and ensure delivery quality from technology and consulting partners.- Oversee the change management framework to ensure smooth adoption across functions.Strategic Planning & Execution :- Support the leadership team in defining the digital roadmap aligned with NBFC growth objectives.- Translate strategic goals into actionable programs with defined milestones and success metrics.- Ensure alignment of transformation initiatives with regulatory requirements (RBI, NBFC norms).Stakeholder Management :- Act as a central point of contact for all transformation initiatives across business units.- Facilitate executive-level steering committees and present program performance updates.- Build strong cross-functional relationships to drive accountability and & Experience :- Education: MBA / PGDM (preferably in Finance, Technology, or Operations) or equivalent.- Experience: 1015 years of total experience, with 5+ years in PMO / Program Management within BFSI/NBFC sector.- Proven track record of leading digital transformation programs (loan origination, core system modernization, data & analytics, process automation, etc.).- Experience with Agile / Hybrid delivery models and enterprise program governance.- Strong understanding of NBFC operations, regulatory environment, and financial products.- PMP / Prince2 / Agile certifications preferred.Key Skills :- Enterprise Program Management & Governance- Digital Strategy Execution- Stakeholder & Vendor Management- Change Management & Communication- Data-driven Decision Making- Risk & Compliance Awareness (ref:hirist.tech)

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