Digital Transformation Manager
2 weeks ago
About Company -
Digital Music company
Key Responsibilities
Applications Management & Operations
- Lead the central administration team for Finance applications (core and non-core systems).
- Oversee daily operations to ensure system availability, performance, and service continuity.
- Coordinate with IT and external providers for maintenance, upgrades, and incident resolution.
Stakeholder & Cross-Functional Alignment
- Serve as the primary interface between Finance and other departments on application-related topics.
- Ensure system functionalities align with Finance process needs and business requirements.
- Promote data consistency, integration, and system harmonization across entities.
Performance & Continuous Improvement
- Monitor user satisfaction and gather feedback to drive enhancements.
- Lead system optimization and automation initiatives in line with the broader transformation roadmap.
- Identify and address operational pain points through technology-driven solutions.
Testing Strategy & Execution
- Design, lead, and supervise testing campaigns (unit testing, integration testing, UAT) during system updates, improvements, or new deployments.
- Ensure test plans are properly documented, executed, and traceable.
- Coordinate with users, IT, and support teams to validate functionality and performance.
- Ensure testing activities are aligned with risk management and quality assurance standards.
KPI Tracking & Reporting
- Define, implement, and maintain performance dashboards and KPIs.
- Track quality of service, incident resolution times, system reliability, and project delivery status.
- Provide regular updates to leadership and support decision-making with data insights.
Must Have
- Experience: 8–13 years in Finance systems (e.g., Basware, Board, Kyriba, HFM) management, ERP administration, or Finance/IT transformation. Familiarity with Finance processes such as accounting, controlling, and reporting.
- Technical Acumen: Solid understanding of Finance systems architecture, data flows, and user needs. Strong analytical skills; comfortable with reporting tools and performance monitoring dashboards.
- Service Orientation: Strong focus on operational excellence and user satisfaction.
- Mindset: Structured, responsive, able to balance reliability with transformation initiatives.
- Leadership: Proven ability to manage cross-functional and international teams in a complex, matrixed environment.
- Communication: Excellent communication and coordination skills across technical and non-technical teams; fluency in English.
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