Transformation Manager

5 days ago

Mumbai, Maharashtra, India Capgemini Full time ₹ 20,00,000 - ₹ 25,00,000 per year

Choosing Capgemini means choosing a company where you will be empowered to shape your career in the way you'd like, where you'll be supported and inspired by a collaborative community of colleagues around the world, and where you'll be able to reimagine what's possible. Join us and help the world's leading organizations unlock the value of technology and build a more sustainable, more inclusive world.

Your Profile
  • Proven leadership in Application Maintenance (250+ FTEs), across technologies and geographies
  • Experience in transformation, change management, and continuous improvement
  • Hands-on with RPA, Gen AI, NoOps, Incident reduction, Six Sigma/Lean
  • Strong analytical mindset and data-driven decision-making
  • Knowledge of ITIL practices (certification preferred)
  • Excellent communication, stakeholder management, and reporting skills

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Your Role
  • Drive productivity and transformation initiatives (ZeroOps, Automation, Gen AI, etc.)
  • Manage senior stakeholders across Capgemini and client organizations
  • Ensure high standards in Incident, Problem, and Knowledge Management processes
  • Lead cost optimization and industrialization efforts to improve contribution margins
  • Collaborate with account teams to implement transformation levers and manage risks

Capgemini is a global business and technology transformation partner, helping organizations to accelerate their dual transition to a digital and sustainable world, while creating tangible impact for enterprises and society. It is a responsible and diverse group of 340,000 team members in more than 50 countries. With its strong over 55-year heritage, Capgemini is trusted by its clients to unlock the value of technology to address the entire breadth of their business needs. It delivers end-to-end services and solutions leveraging strengths from strategy and design to engineering, all fueled by its market leading capabilities in AI, generative AI, cloud and data, combined with its deep industry expertise and partner ecosystem.

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