Ticketing Executive

Title Ticketing Executive Location Panjim Goa Duties Responsibilities Monitor and manage all client pseudo s queues to ensure timely and accurate processing of tasks Conduct audits of airline tickets in Global Distribution Systems GDS to verify accuracy and compliance with airline policies and procedures Handle the re-issuance of airline tickets as per client requests and airline regulations ensuring minimal disruption to travel plans Communicate with clients to address queries and errors reported via email promptly and professionally providing efficient resolutions Collaborate with internal teams to resolve any operational issues and ensure smooth workflow Maintain detailed records and documentation related to operations tasks for reference and auditing purposes Required Skills A good grasp on English with excellent communication skills High competency in CAT 35 ITX fares preferably within a tour operator or airline ticketing environment Expertise in using Galileo GDS Strong communication skills both verbal and written to convey complex information clearly High attention to detail and a methodical approach to managing workload Motivated to reduce errors and improve process efficiencies Proficiency with IATA ticketing rules under the UK BSP Educational Qualifications Required Graduate or Degree holder in any field Job Types Full-time Permanent Pay 25 000 00 - 50 000 00 per month Benefits Health insurance Provident Fund Ability to commute relocate Panaji Goa Reliably commute or planning to relocate before starting work Required Application Question s How many years of ticketing experience do you have How many years of experience do you have in using Galileo Work Location In person