Sales Executive

Additional Information Job Number25165561 Job CategorySales Marketing LocationRenaissance Goa Hotel SY NO 30 8 and 9 30 3A 30 10-A Goa India India 403516 ScheduleFull Time Located Remotely N Position Type Non-Management POSITION SUMMARY Contact appropriate individual or department e g Sales Data Administration Accounting as necessary to resolve guest calls requests or problems Use sales techniques that maximize revenue while maintaining existing guest loyalty to Marriott including up-selling Determine and give complimentaries to guests as gifts for their patronage e g rewards points show tickets gift certificates Promote awareness of brand image internally and externally Process requests for redeeming Marriott Rewards points Process all reservation requests changes and cancellations received by phone fax or mail Enter Marriott Rewards information into appropriate software when taking guest reservations Answer record and process all guest calls requests questions or concerns Perform general office duties to support Sales Marketing e g filing sending emails typing faxing Assist management in training and motivating employees serve as a role model Follow all company policies and procedures ensure uniform and personal appearance are clean and professional maintain confidentiality of proprietary information protect company assets Welcome and acknowledge all guests according to company standards anticipate and address guests service needs thank guests with genuine appreciation Speak with others using clear and professional language prepare and review written documents accurately and completely answer telephones using appropriate etiquette Develop and maintain positive working relationships with others support team to reach common goals listen and respond appropriately to the concerns of other employees Monitor the performance of others to ensure adherence to quality expectations and standards Read and visually verify information in a variety of formats Move lift carry push pull and place objects weighing less than or equal to 10 pounds without assistance Perform other reasonable job duties as requested by Supervisors PREFERRED QUALIFICATIONS Education High school diploma or G E D equivalent Related Work Experience At least 2 years of related work experience Supervisory Experience No supervisory experience License or Certification None At Marriott International we are dedicated to being an equal opportunity employer welcoming all and providing access to opportunity We actively foster an environment where the unique backgrounds of our associates are valued and celebrated Our greatest strength lies in the rich blend of culture talent and experiences of our associates We are committed to non-discrimination on any protected basis including disability veteran status or other basis protected by applicable law At Renaissance Hotels we believe in helping our guests experience the DNA of the neighborhoods they are visiting Our guests come to discover and uncover the unexpected to dive into a new culture or simply to make the most of a free evening They see business travel as an adventure because they see all travel as an adventure Where others may settle for the usual our guests see a chance to bring home a great story And so do we We re looking for fellow spontaneous explorers to join our team to bring the spirit of the neighborhood to our guests If this sounds like you we invite you to discover career opportunities with Renaissance Hotels In joining Renaissance Hotels you join a portfolio of brands with Marriott International Be where you can do your best work begin your purpose belong to an amazing global team and become the best version of you