Manager - Client Relationship (1-2 Yrs) Gurgaon/gurugram (after-sales/customer Service)

2 weeks ago


Gurgaon, Haryana, India Keiretsu Advisory Services Full time

JD OF CRM Experience - 1 to 2 Years Only Female Candidates preferredQualification - Graduate Location - Manesar Gurgaon Salary- 25K 3 LPA to 30K 3 6 LPA A CRM Customer Relationship Management Executive is responsible for managing and improving the interactions between a company and its customers Their role typically involves Customer Data Management - Maintaining and organizing customer information in CRM systems to ensure it is accurate and up-to-date - Customer Communication Overseeing communication strategies including emails phone calls and social media interactions to ensure consistent and effective engagement - Sales Support Assisting the sales team by providing customer insights managing leads and tracking sales performance - Marketing Campaigns Collaborating with marketing teams to design and execute campaigns aimed at customer acquisition and retention - Customer Service Addressing customer inquiries resolving issues and ensuring high levels of customer satisfaction - Reporting and Analysis Generating reports on customer trends campaign effectiveness and overall CRM performance to help guide strategic decisions - System Management Ensuring the CRM software is functioning properly implementing upgrades and training staff on its use ref updazz com



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