Customer Support Specialist-Bangalore

2 days ago

Bengaluru, Karnataka, India KOLINDALA ASWINI ( Proprietor of Askar Solutions) Full time
Job Description

Hi We are looking for Customer service Executive people.

Customer Service Executive

On-site - Bangalore, Karnataka, India

Full-time Entry Level

Department: Operations Customer Support

Location: : HSR Layout,Bengaluru,

Reports To: Customer Support Manager / Services Manager / Team Leader

Who We Are

One of our client is a leading Business Process Management (BPM) company, trusted by global

enterprises and fast-growing startups across diverse sectors including Healthcare, Retail, E-commerce, Consumer Electronics, Online Gaming, Agrotech and more. We specialize in delivering

end-to-end customer experience (CX) solutions from multilingual contact center operations to

customer engagement, AI contact center services and retention strategies.

We are proud to be a two-time Great Place to Work certified organization and hold the ISO 27001

certification, reflecting our commitment to employee well-being, data security, and operational

integrity. At Quampetence, we believe great customer experiences start with great peopleand our

diverse, collaborative, and growth-oriented work culture reflects that philosophy.

As we continue to grow, we're looking for Dental Customer Support Specialist who can blend clinical

understanding with a customer-first mindset.

About the Role

We are looking for a proactive and customer-focused individual to join our Customer Support team

as a Customer Care Executive. In this role, you will be responsible for handling customer queries,

concerns, and complaints via chat and email channels in a timely, courteous, and effective manner.

Key Responsibilities

1. Respond promptly to customer inquiries via live chat and email.
2. Resolve product or service issues by clarifying the customer's complaint, determining the

cause, and providing the best solution.

3. Maintain a high level of professionalism and empathy with customers at all times.

4.Follow up on customer interactions to ensure complete resolution and satisfaction.

5.Escalate unresolved issues to the appropriate internal teams as required.

6. Maintain detailed and accurate records of customer interactions.

7.Meet or exceed individual and team performance metrics (e.g., response time, resolution

time, customer satisfaction scores).

8.Adhere to internal processes, quality standards, and compliance policies.

What We're Looking For

- Minimum qualification: High School Diploma or Bachelor's Degree (preferred).
- 0.62 years of experience in customer support (chat/email support preferred).
- Excellent written communication skills in English.
- Strong typing speed and accuracy.
- Ability to multitask and manage time effectively.
- Empathetic, patient, and able to handle stressful situations calmly.
- Basic computer proficiency and familiarity with CRM systems and support tools

If this role is suitable to you please share your resume to [Confidential Information] or please call me 97902 17676 ( Mobile Number)

  • Customer Support Executive

    3 days ago

    Bengaluru, Karnataka, India AUGMENTIVE BUSINESS 7 SOLUTIONS PRIVATE LIMITED Full time

    Job Description for Customer Support Executive (Voice & Non-Voice)Job Profile: Customer Support Executive (Voice & Non-Voice)Position: Customer Support Executive - Voice and Non-Voice Process - Bangalore Location: BangaloreJob Mode: Work From OfficeNotice Period: Immediate Joiners PreferredShifts: Rotational shiftsCompensation: ₹20,000–₹28,000...

  • Customer Support Specialist

    2 days ago

    Bengaluru, Karnataka, India beBeeCustomerSupport Full time

    Job Title: Customer Support SpecialistWe are seeking a highly skilled and organized Customer Support Specialist to join our team. This individual will be responsible for providing exceptional support to customers, resolving issues in a timely and professional manner, and working closely with cross-functional teams to deliver top-notch results.Key...

  • Customer Support

    3 weeks ago

    Bengaluru, Karnataka, India One Degree North Human Resource Full time

    Job DescriptionHiring for Customer Support & Technical SupportExcellent opportunity for freshers to kick-start their careerMinimum Qualification: Graduate in any fieldFreshers WelcomeExcellent Communication Skills requiredRoles: Customer Support & Technical SupportSalary: 17,000 22,000Location: Shivajinagar, BangaloreContact HR MisbaCall/WhatsApp: +91 63644...

  • Customer Support Specialist

    2 days ago

    Bengaluru, Karnataka, India beBeeCustomerService Full time ₹ 5,00,000 - ₹ 10,00,000

    Job SummaryWe are seeking a skilled customer support specialist to join our team.Responsibilities:Provide exceptional customer service through various communication channels.Resolve customer complaints in a timely and professional manner.Collaborate with internal teams to address customer issues.Document all customer interactions accurately and...

  • Customer Support Specialist Opportunity

    1 day ago

    Bengaluru, Karnataka, India beBeeCustomerSupport Full time ₹ 2,41,920 - ₹ 2,59,200

    Customer Support Specialist OpportunityWe are seeking a highly skilled customer support specialist to join our team.Handle customer inquiries via phone with professionalism and efficiency.Provide exceptional service by actively listening to customers and resolving their issues in a timely manner.Work effectively in a dynamic environment, adapting to changing...

  • Customer Support Specialist

    2 days ago

    Bengaluru, Karnataka, India beBeeCustomerSupport Full time ₹ 4,00,000 - ₹ 8,00,000

    About this Role:This is an exciting opportunity to join our team as a Customer Support Specialist. In this role, you will be responsible for delivering exceptional customer service to our clients. Your key responsibilities will include handling customer inquiries, providing solutions to their problems, and ensuring that they are completely satisfied with the...

  • Customer Support Specialist

    4 days ago

    Bengaluru, Karnataka, India Servify Full time

    Position Summary:We are seeking a German Speaking Specialist with 1–3 years of experience in voice-based customer support to join our dynamic Contact Centre team. The ideal candidate will possess strong communication skills in both German (B2 level or higher) and English, with a demonstrated ability to manage customer interactions across voice, email,...

  • Customer Support Enablement Specialist

    4 weeks ago

    Bengaluru, Karnataka, India Xactly Full time

    WHO WE ARE Xactly is a leader in Intelligent Revenue Solutions and a part of Vista Equity Partners portfolio companies since 2017 The Xactly Intelligent Revenue Platform marries artificial intelligence and 17 years of proprietary data in easy-to-use applications Named among the best workplaces in the U S by Great Place to Work six times honored on...

  • Customer Support Specialist

    3 days ago

    Bengaluru, Karnataka, India beBeeSupport Full time ₹ 60,00,000 - ₹ 1,20,00,000

    About Our Customer Support RoleWe are seeking a skilled and empathetic customer support specialist to join our team. As a representative of our brand, you will play a critical role in delivering exceptional user experiences through various communication channels.Responsibilities and RequirementsYou will be the first point of contact for users, responding to...

  • Customer Support Specialist

    2 days ago

    Bengaluru, Karnataka, India Servify Full time

    Position Summary:We are seeking a German Speaking Specialist with 1–3 years of experience in voice-based customer support to join our dynamic Contact Centre team. The ideal candidate will possess strong communication skills in both German (B2 level or higher) and English, with a demonstrated ability to manage customer interactions across voice, email, and...