Customer Support Executive

4 weeks ago


Tiruchchirappalli TN IN Abra Outsourcing Private Limited Full time

Job description We are a leading UK-based Supermarket and Online E-commerce store having backing office operations and a Customer Service Team in India We are looking for smart and energetic people to join our team Roles Responsibilities Only for Female candidates Only Eligible for Tiruchirappalli location Candidates Min 1 to 3 years experiece Pre-requisites Good communication skills Analytical knowledge Logical thinking Customer Oriented Service Responsible to provide excellent customer service solving questions and complaints related to order status Inventory and Billing-related queries through web-chat emails and phone calls based communication tools Contacts will be from customers and ensure a superior customer experience Address customer queries in case of payment issues and respond to other types of inquiries as well Attention to detail Responsible to attend incoming Chat conversations and responds to inquires in a manner which meets quality and performance standards Respond to customer complaints in a professional manner attempt to resolve complaints successfully in accordance with established guidelines Coordinate with the co-workers lead persons and other departments as appropriate Time 9 30 A M to 7 30 P M Salary 15 000 to 17 000 00 per month Speak with the employer 91 7395981812 Job Type Permanent Abra Outsourcing No 191 shanmuga nagar 19 th cross vayalor main road Tiruchirappalli-620102 Job Type Regular Permanent Salary 15 000 00 - 17 000 00 per month Schedule Day shift Language English Preferred Job Type Full-time Pay 15 000 00 - 17 000 00 per month Work Location In person



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