Customer Support

8 hours ago


Tiruchchirappalli, India Kairaa Tech Serve Private Limited Full time

**Company Name: Kairaa Tech Serve Pvt Ltd**

We are looking for a qualified Customer Support Executive to manage a team of representatives who will offer excellent customer service and after-sales support.

**Role: Customer Support Executive**

**Language: English, Tamil**

**Place: 76-O, Sri Jothi Complex, 3rd Floor,**

**N.E.E. Road, (Near Medical Association)**

**Thillainagar, Trichy-620018.**

**Customer Support Executive Responsibilities**:

- Managing a team of representatives offering customer support.
- Overseeing the customer service process.
- Creating policies and procedures.
- Planning the training and standardization of service delivery.
- Understanding the products and services provided by the company.
- Keeping your team's working atmosphere pleasant.
- Resolving customer complaints and queries.
- Providing detailed information to customers.

**Customer Support Executive Requirements**:

- Any bachelor’s degree.
- Excellent interpersonal and written and oral communication skills.
- Good problem-solving abilities.
- Excellent negotiation and sales skills.

Pay: ₹10,000.00 - ₹15,000.00 per month

Schedule:

- Morning shift

Supplemental Pay:

- Yearly bonus

**Education**:

- Bachelor's (preferred)

**Experience**:

- total work: 1 year (required)

**Language**:

- English (required)
- Tamil (required)

Work Location: In person


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