Customer success Executive

1 day ago


Noida India Arting Digital Full time

Job Description Position- Customer success Executive Exp- Freshers-2 yrs Notice Period- Immediate joiner-30 days Working days/Timing- 5 days Skills- Should be open to travel upto 25%, Sales, tech products to support client demos Job Overview: We are looking for a proactive and customer-focused Customer Success Executive to join our team. The ideal candidate will be responsible for building strong client relationships, supporting product demonstrations, and ensuring a seamless customer experience. This role requires a blend of communication, coordination, and basic understanding of tech or software products. Key Responsibilities: - Build and maintain strong, long-lasting customer relationships. - Conduct client onboarding sessions and deliver product demonstrations. - Understand customer needs and provide appropriate solutions using our tech products. - Collaborate with internal teams (sales, product, support) to ensure smooth service delivery. - Identify opportunities to upsell or cross-sell products and contribute to revenue growth. - Track customer issues and ensure timely resolution. - Travel up to 25% for client meetings, demos, and on-site support when required. Required Skills & Qualifications: - Bachelor's degree in any discipline. - 02 years of experience in Customer Success, Sales, or related roles (freshers welcome). - Good communication and interpersonal skills. - Ability to understand and explain tech products to clients. - Positive attitude, problem-solving skills, and customer-centric approach. - Willingness to travel as needed (up to 25%).



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