Senior It Admin

At HackerRank we are on a mission to change the world to value skills over pedigree We are a high-performing mission-driven team that truly madly deeply cares about what we do We don t see velocity and quality as tradeoffs both matter If you take pride in high-impact work and thrive in a driven team HackerRank is where you belong About the role As a Senior IT Admin you will support every user within the organization and play a pivotal part in generating new processes and owning systems and hardware support for the APAC and EMEA regions You are excited to have an opportunity for growth in your career want to make an impact helping our teams thrive and enjoy shaping the future of the HackerRank IT team This role is working Hybrid out of our Bangalore office What you ll do Lead the management troubleshooting and optimization of a predominantly macOS environment to ensure peak performance and security Identify and automate routine IT tasks and workflows using tools like JAMF BetterCloud and scripting Bash Python focusing on improving efficiency and minimizing manual efforts Support and manage AWS infrastructure handling IAM roles and S3 configurations and collaborating with the security team to maintain a secure cloud environment Own and drive IT infrastructure projects from planning to completion ensuring alignment with organizational goals and timely execution Oversee the installation deployment and management of enterprise software maintaining up-to-date applications across all endpoints Implement and maintain endpoint security practices for macOS devices leveraging tools like JAMF and CrowdStrike to safeguard company data Provide high-level support to end users addressing technical challenges quickly to ensure seamless daily operations Integrate new and existing IT tools like OKTA Netskope CrowdStrike to enhance system interoperability and security You will thrive in this role if You are a driver of operational excellence passionate about system automation and adept at reducing manual IT efforts You excel at leading and managing IT infrastructure projects from inception to completion keeping them aligned with organizational goals You have a deep understanding of macOS environments and are skilled in using JAMF for security updates and configurations You can effectively collaborate with a security team to tackle AWS cloud challenges and maintain a secure infrastructure You have demonstrated expertise in diagnosing and resolving complex IT issues across diverse technologies to ensure seamless end-user experience You have strong experience integrating a variety of IT tools to enhance system functionality and security across platforms What you bring Strong expertise in macOS management Extensive experience in troubleshooting and managing macOS devices especially using JAMF Proven automation and scripting abilities Proficiency in Bash Python or similar scripting languages to automate and streamline IT workflows Significant experience in tool integration Skilled in integrating IT tools including OKTA Netskope and CrowdStrike for enhanced security and functionality Strong project leadership skills Ability to independently manage IT infrastructure projects from planning to completion In-depth knowledge of endpoint security Familiar with deploying and managing security protocols on macOS devices using tools like CrowdStrike Excellent communication and collaboration skills to work with cross-functional teams and articulate technical solutions Want to learn more about HackerRank Check out to explore our products solutions and resources and dive into our story and mission HackerRank is a proud equal employment opportunity and affirmative action employer We provide equal opportunity to everyone for employment based on individual performance and qualification We never discriminate based on race religion national origin gender identity or expression sexual orientation age marital veteran or disability status All your information will be kept confidential according to EEO guidelines Notice to prospective HackerRank job applicants Our Recruiters use hackerrank com email addresses We never ask for payment or credit check information to apply interview or work here Create a Job Alert Interested in building your career at HackerRank Get future opportunities sent straight to your email Create alert Apply for this job indicates a required field Autofill with MyGreenhouse First Name Last Name Email Phone Country Phone Resume CV AttachAttach Dropbox Google Drive Enter manuallyEnter manually Accepted file types pdf doc docx txt rtf Cover Letter AttachAttach Dropbox Google Drive Enter manuallyEnter manually Accepted file types pdf doc docx txt rtf What is your preferred name Do you have experience with Okta IdP Management and Okta expression language Select Do you have MDM experience with JAMF or Casper Select Do you have more than 2 years experience leading or supporting an end-user computing function supporting MacOS 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